Control Center Admin Features

Control Center Admin tools

Control Center system administrators can:

Manage your organization's users and their permissions
Manage your organization's accounts and security information
Manage Call Manager settings

Important note for existing customers: There are currently two online account management tools for existing Small Business customers: Control Center or My CenturyLink. If you have used Control Center in the past, you will continue to sign in there until you get an email inviting you to My CenturyLink. If in doubt, search your inbox for an email invitation to My CenturyLink or chat with us to find out if your account has been transferred to My CenturyLink.

Manage users and permissions

As a Control Center system administrator, you can manage users and their permissions for your organization.

When you create a new user, they'll receive emails with their username, login instructions, and a temporary password.

Create a new user and assign permissions
Add an existing user to another enterprise ID
Change user permissions
Create additional system administrators
View and update profile information for a Control Center user
Reset the password for a Control Center user
Deactivate or reactivate a Control Center user

Manage users

Manage accounts for your enterprise ID

As a system administrator, you can also manage the accounts on your enterprise ID and which users at your organization can access and manage those accounts.

View a list of all your CenturyLink accounts
Add accounts to your enterprise ID
Change the nickname for an account
Change the security question and answer for an account
Change a user's assigned accounts

Manage accounts

Manage Call Manager settings

As a Control Center system administrator, you can manage the Call Manager features.

Add, remove, and view Call Manager features
Edit a phone number assigned to a user

Call Manager features

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