Small Business support

Deleting a schedule for weekly or yearly office hours

Office hours schedules manage routing options for an Auto Attendant. As an administrator, you can delete an existing schedule, including one you added. The schedule is comprised of a series of events. An event is equal to a day of the week. The hours for each event reflect working hours for that day.

You can delete an office hours schedule for an Auto Attendant if you no longer need it. Weekly and yearly schedules are deleted in the same way.

To delete a schedule for office hours:
  1. Click the Advanced Services tab. 
  1. Click Auto Attendants
  1. From the Actions list, select Edit Service

The Incoming Call tab opens.

  1. Click the Schedule tab.

    The Office Hours tab opens.
  1. Click Edit Time Schedule.  
  1. To delete events, do one of the following:

    • To delete one event, select the checkbox next to the event.

    • To delete all events, select the checkbox in the column heading field.
  1. Click Delete, then click Save.
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