Small Business help
Use the Advanced Services tab to create and manage Auto Attendants and hunt groups for your SIMPLE Digital Phone service—helping you manage incoming calls more efficiently. Auto Attendants automatically answers incoming calls, then processes them using predefined prompts on the keypad. Hunt groups automatically answer incoming calls, then distributes them to multiple users according to the selected hunting policy.

Auto Attendants

With Auto Attendants, callers can be offered options such as transferring to an operator, dial by name, or dial by extension. They can also be routed to internal extensions or external phone numbers.

Hunt groups

Based on the policy you create for your hunt groups, calls to hunt group members can ring at one time, top down, circular, longest idle member, or weighted.