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Office hours schedules determine routing options for an Auto Attendant. As a SIMPLE administrator, you can manage the schedules. A schedule is comprised of a series of events. An event is equal to a day of the week. The hours for each event reflect working hours for that day.
The first five steps are the same for all scheduling:
1. Log in to the SIMPLE administrator portal. (This brings you to the My CenturyLink sign-in page. This is correct. After you enter the username and password you use for SIMPLE, you will be redirected to the administrator portal.)
2. Click the Advanced Services tab.
3. Click Auto Attendants
4. From the Actions list, select Edit Service.
The Incoming Call tab opens.
For all events, the instructions for naming and setting the day or date, time, and recurrence are the same:
The default holiday schedule comes predefined with July 4 and Memorial Day.
The next steps for setting the day or date, recurrence, and name of the event are the same whether for the office hours schedule or the holiday schedule.
The next steps for setting the day or date, recurrence, and name of the event are the same whether for the office hours schedule or the holiday schedule.
To delete one event, select the checkbox next to the event.
To delete all events, select the checkbox in the column heading field.
Then click Delete, then Save.
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