Office hours schedules determine routing options for an Auto Attendant. As a SIMPLE administrator, you can manage the schedules. A schedule is comprised of a series of events. An event is equal to a day of the week. The hours for each event reflect working hours for that day.
The first five steps are the same for all scheduling:
1. Log in to the SIMPLE administrator portal. (This brings you to the My CenturyLink sign-in page. This is correct. After you enter the username and password you use for SIMPLE, you will be redirected to the administrator portal.)
2. Click the Advanced Services tab.
3. Click Auto Attendants
4. From the Actions list, select Edit Service.
The Incoming Call tab opens.
Click the Schedule tab. The Office Hours tab opens.