Edit a schedule for yearly office hours

Routing options for an Auto Attendant are determined by office hours schedules. As an administrator, you can edit an existing schedule, including one you added. The schedule is comprised of a series of events. An event is equal to a day of the week. The hours for each event reflect working hours for that day. Weekly office hours schedules can also be edited.

To edit a schedule for yearly office hours:

  1. Click the Schedule tab.

    The Office Hours tab opens.
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  1. Click Edit Time Schedule
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  1. For the event you want to change, click Edit
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  1. In the Name field, type a new name.
  1. In the Start field, select a date for the event to start from the calendar.
  1. From the hour list, select the hour to start the event.
  1. From the minutes list, select the number of minutes past the hour the event starts.
  1. From the AM list, select either morning or afternoon.
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  1. In the End field, select a date for the schedule to end. (This is typically the same date you put in the Start field.)
  1. From the hour list, select the hour to end the event.
  1. From the minutes list, select the number of minutes past the hour the event ends.
  1. From the AM list, select either morning or afternoon. 
  1. Click the Recurrence tab.
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  1. Select the Yearly radio button to schedule the event once a year. 
  1. Determine whether you want to schedule the event by Date or Day.
  1. To set the event By Date.

    1. Select the By Date radio button. 

    2. From the January list, select the month. 

    3. From the list, select the day of the month.
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  1. To set the event By Day.

    1. Select the By Day radio button. 

    2. From the First list, select the week of the month. 

    3. From the Sunday list, select the day of the week.

    4. From the January list, select the month.
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  1. Click Save, then click Save again.

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