Terms & Conditions for
Business Products and Services

Based on information you provide in response to the questions below, the general and service-specific terms and conditions applicable to your business products and services will be displayed. To assist you in responding to the questions below, please refer to the applicable CenturyLink contract, including any incorporated Quote(s).

You may be directed to the Tariff Library for terms and conditions for certain business services. The Tariff Library contains electronic representations of the tariffs on file with applicable state commissions for regulated services provided by CenturyLink and guidebooks, price lists or local terms of services for detariffed services. The Tariff Library also contains schedules governing regulated intrastate, interstate, and international telecommunication services and posted as required by the Federal Communications Commission.

IMPORTANT NOTICES FOR STEP 2 (ENTITY) BELOW.

Louisiana Telco Merger. On January 1, 2017, CenturyLink completed an internal reorganization resulting in the merger of the below named affiliates. The surviving company was CenturyTel of Evangeline, LLC. Simultaneously with the merger,CenturyTel of Evangeline, LLC changed its name to CenturyLink of Louisiana, LLC.

  • CenturyTel of Central Louisiana, LLC
  • CenturyTel of Chatham, LLC
  • CenturyTel of East Louisiana, LLC
  • CenturyTel of Evangeline, LLC
  • CenturyTel of North Louisiana, LLC
  • CenturyTel of Northwest Louisiana, Inc
  • CenturyTel of Ringgold, LLC
  • CenturyTel of Southeast Louisiana, LLC
  • CenturyTel of Southwest Louisiana, LLC

If your CenturyLink contract, including any incorporated Quote(s),states that products and services are provided by any of the affiliates named above, after January 1, 2017, your provider is CenturyLink of Louisiana, LLC. You will select CenturyLink of Louisiana, LLC in Step 2 below.

IXC and CLEC Merger. On April 1, 2014, CenturyLink completed an internal reorganization resulting in the below named affiliates merging into Qwest Communications Company, LLC ("QCC"). Simultaneously with the merger, QCC changed its name to CenturyLink Communications, LLC. The names of the affected affiliates are:

  • Qwest Communications Company LLC
  • CenturyTel Acquisition LLC
  • CenturyTel Long Distance, LLC
  • CenturyTel Solutions, LLC
  • Embarq Communications of Virginia, Inc.
  • Embarq Communications, Inc.
  • Madison River Communications LLC
  • Qwest Communications Corporation of Virginia

If your CenturyLink contract, including any incorporated Quote(s), states that products and services are provided by Qwest Communications Company, LLC, or any of its affiliates named above, after April 1, 2014, your provider is CenturyLink Communications, LLC. You will select CenturyLink Communications, LLC in Step 2 below.

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Step 1: Select State
Step 2: Select An Entity, Product, and Effective Date
Step 3: View or Download Terms and Conditions Files
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