Giving you the phone discount you need.

On a limited income? You can save with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (See Lifeline Overview)

CenturyLink's Lifeline service provides access to voice, emergency and operator services, directory assistance and toll limitation for qualifying low-income consumers.

Unlimited local usage within CenturyLink's defined local calling areas is provided as part of the plan. Additional charges may apply for expanded local calling options as outlined in CenturyLink's Price Lists available at: 

• Gulf Telephone Company 
  
• CenturyTel of Southern Alabama 
• CenturyTel of Northern Alabama

Long-distance charges will be assessed by your long-distance carrier - please consult your long-distance carrier for rates and charges that may apply.

Customers can also apply the discounts to their qualifying broadband that meets the Lifeline requirements. (See Lifeline Overview) 

Only one Lifeline discount is allowed per household.

Lifeline provides a discount of $9.25 on monthly service for qualified subscribers in Alabama.  Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly.  They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service.  Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.

Qualifying customers (or a qualifying member of a household) in Alabama must participate in one of the following programs:

• Federal Public Housing Assistance
• Food Stamps
• Income at or below 135% of the Federal Poverty Guidelines
• Medicaid
• Supplemental Security Income (SSI)
• Veterans and Survivors Pension Benefits

An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she participates in one of the programs listed above, the Bureau of Indian Affairs General Assistance, Tribally Administered Temporary Assistance to Needy Families, Food Distribution Program on Indian Reservations; or Head Start (only for those households meeting its income qualifying standard).

Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility is required to enroll. Consumers who willfully make false statements in order to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.

• Alabama Lifeline application in English
  
• Alabama Lifeline application en Espanol

Individuals living in a CenturyLink service area may also call 1-855-954-6546 to obtain an application form.

Giving you the phone discount you need.

On a limited income? You can save with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (See Lifeline Overview)

CenturyLink's Lifeline service provides access to voice, broadband, emergency and operator services, directory assistance and toll limitation for qualifying low-income consumers.

Unlimited local usage within CenturyLink's defined local calling areas is provided as part of the plan.

Long-distance charges will be assessed by your long-distance carrier - please consult your long-distance carrier for rates and charges that may apply.

Customers can also apply the discounts to their qualifying broadband that meets the Lifeline requirements. (See Lifeline Overview)

Only one Lifeline discount is allowed per household.

There are three ways that a residential customer may be approved for Telephone discounts in the state of Arizona. See the below explanations of each of the programs.

Lifeline provides a discount of $9.25 on monthly service for qualified subscribers in Arizona. Qualifying customers (or a qualifying member of a household) in Arizona must participate in one of the following programs:

• Federal Public Housing Assistance
• Food Stamps
• Income at or below 135% of the Federal Poverty Guidelines
• Medicaid
• Supplemental Security Income (SSI)
• Veterans and Survivors Pension Benefits

Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.

An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she participates in one of the programs listed above (under Federal Lifeline Program), or one of the following programs:

• The Bureau of Indian Affairs General Assistance
• Tribally Administered Temporary Assistance to Needy Families
• Food Distribution Program on Indian Reservations
• Head Start (only for those households meeting its income qualifying standard).

Arizona residential customers 65 or older that meet the following guidelines may receive both the Federal Lifeline Discount of $9.25 as well as an additional discount that is based on the sum of 17% of their local exchange service offering.

• 65 or older
• Must be Head of Household
• Have annual income that falls within 100% of the Federal Poverty Guidelines.

The Federal Lifeline and Senior Telephone Discount Program discounts apply to the following local exchange service offerings:

• Flat rate individual service
• Low use option service
• Monthly increments
• Local area calling usage
• Qualifying Broadband that meets Lifeline requirements
  

Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility is required to enroll. Consumers who willfully make false statements in order to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.

To apply  for Lifeline discounts, select one of the applications below:

• Arizona Lifeline application in English
  
• Arizona Lifeline application en Espanol

Individuals living in a CenturyLink service area may also call 1-800-244-1111 to obtain an application form.

On a limited income? You can save money with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (For information on Lifeline discounts for broadband service see Lifeline Overview.)

• CenturyLink's Lifeline service provides access to voice, emergency and operator services, directory assistance and toll limitation for qualifying low-income consumers.
• Unlimited local usage within CenturyLink's defined local calling areas is provided as part of the plan.  Additional charges may apply for expanded local calling options.
• Long-distance charges will be assessed by your long-distance carrier - please consult your long-distance carrier for rates and charges that may apply.
• Customers can also apply the discounts to their qualifying broadband that meets the Lifeline requirements.
• Only one Lifeline discount is allowed per household.

Lifeline provides a discount of $9.25 on monthly service for qualified subscribers. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly.  They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service.  Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.

Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:

• Federal Public Housing Assistance
• Food Stamps
• Medicaid
• Supplemental Security Income (SSI)
• Veterans and Survivors Pension Benefits

An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:

• The Bureau of Indian Affairs General Assistance
• Tribally Administered Temporary Assistance to Needy Families
• Food Distribution Program on Indian Reservations
• Head Start (only for those households meeting its income qualifying standard).

Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.

You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.

Online Form: www.CheckLifeline.org

If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.

Paper Applications:

• Lifeline National Verifier Application - English
• Lifeline National Verifier Application  - Spanish

If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.

Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.

• Your first and last name
  
• Your date of birth
• The last four of your social security number
• Whether you live on tribal lands

CenturyLink looks forward to providing your communication needs.

Giving you the phone discount you need.

On a limited income? You can save with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (See Lifeline Overview)

CenturyLink's Lifeline service provides access to voice, broadband, emergency and operator services, directory assistance and toll limitation for qualifying low-income consumers.

Unlimited local usage within CenturyLink's defined local calling areas is provided as part of the plan.

Long-distance charges will be assessed by your long-distance carrier - please consult your long-distance carrier for rates and charges that may apply.

Customers can also apply the discounts to their qualifying broadband that meets the Lifeline requirements. (See Lifeline Overview)

Only one Lifeline discount is allowed per household.

Lifeline provides a discount of $9.25 on monthly service for qualified subscribers in Florida. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.

Qualifying customers (or a qualifying member of a household) in Minnesota must participate in one of the following programs:

• Federal Public Housing Assistance
• Food Stamps
• Income at or below 135% of the Federal Poverty Guidelines
• Medicaid
• Supplemental Security Income (SSI)
• Veterans and Survivors Pension Benefits

An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she participates in one of the programs listed above, the Bureau of Indian Affairs General Assistance, Tribally Administered Temporary Assistance to Needy Families, Food Distribution Program on Indian Reservations; or Head Start (only for those households meeting its income qualifying standard).

Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility is required to enroll. Consumers who willfully make false statements in order to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.

To apply  for Lifeline discounts, select one of the applications below:

• Florida Lifeline application in English
• Florida Lifeline application en Espanol
• In some cases, it may be faster to apply directly to the Florida Public Commission website.

Individuals living in a CenturyLink service area may also call 1-855-954-6546 to obtain an application form.

On a limited income? You can save money with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (For information on Lifeline discounts for broadband service see Lifeline Overview.)

• CenturyLink's Lifeline service provides access to voice, emergency and operator services, directory assistance and toll limitation for qualifying low-income consumers.
• Unlimited local usage within CenturyLink's defined local calling areas is provided as part of the plan. Additional charges may apply for expanded local calling options.
• Long-distance charges will be assessed by your long-distance carrier - please consult your long-distance carrier for rates and charges that may apply.
• Customers can also apply the discounts to their qualifying broadband that meets the Lifeline requirements.
• Only one Lifeline discount is allowed per household

Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:

• Federal Public Housing Assistance
• Food Stamps
• Medicaid
• Supplemental Security Income (SSI)
• Veterans and Survivors Pension Benefits 

An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:

• The Bureau of Indian Affairs General Assistance
• Tribally Administered Temporary Assistance to Needy Families
• Food Distribution Program on Indian Reservations
• Head Start (only for those households meeting its income qualifying standard). 

Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program. 

You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.

Online Form: www.CheckLifeline.org

If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.

Paper Applications:

• Lifeline National Verifier Application – English
• Lifeline National Verifier Application - Spanish

If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.

Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.

• Your first and last name
• Your date of birth
• The last four of your social security number
• Whether you live on tribal lands 

CenturyLink looks forward to providing your communication needs.

The Telephone Assistance Program (TAP) provides a discount of $2.50 on monthly service for qualified subscribers. (TAP) eligibility is determined by CenturyLink. You do not need to participate in Lifeline in order to participate in TAP. 

Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines. Please be aware that the state Telephone Assistance Program discount is only available on voice service. 

Former CenturyTel/Embarq Customers

• Telephone Assistance Program Application in English 

Former Qwest Customers

• Telephone Assistance Program Application in English

Please return completed forms along with copies of eligibility documentation to CenturyLink at the address provided on the application. Using any other address will result in the application not being processed without being returned and without notification.

CenturyLink looks forward to providing your communication needs.

Giving you the phone discount you need.

On a limited income? You can save with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (See Lifeline Overview)

Lifeline provides a discount of $9.25 on monthly service for qualified subscribers in Minnesota.  An additional $3.50 state Telephone Assistance Program discount applies to qualified Lifeline recipients.  Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly.  They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service.  Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.

Qualifying customers (or a qualifying member of a household) in Minnesota must participate in one of the following programs:

• Federal Public Housing Assistance
• Food Stamps
• Income at or below 135% of the Federal Poverty Guidelines
• Medicaid
• Supplemental Security Income (SSI)
• Veterans and Survivors Pension Benefits

An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she participates in one of the programs listed above, the Bureau of Indian Affairs General Assistance, Tribally Administered Temporary Assistance to Needy Families, Food Distribution Program on Indian Reservations; or Head Start (only for those households meeting its income qualifying standard).

Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband  account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility is required to enroll. Consumers who willfully make false statements in order to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.

You are not required to be approved for the Lifeline discount in order to be approved for the state Telephone Assistance Program discount. 

Qualifying customers (or a qualifying member of a household) in Minnesota must participate in one of the following programs:

• Federal Public Housing Assistance
• Food Stamps
• Income at or below 135% of the Federal Poverty Guidelines
• Medicaid
• Supplemental Security Income (SSI)
• Veterans and Survivors Pension Benefits

Please be aware that the state Telephone Assistance Program discount is only available on voice service. 

The Minnesota Public Utilities Commission (MPUC) regulates the TAP/Lifeline programs. If you have an issue with your telephone or broadband company, contact the MPUC at 651.296.0406 or 1.800.657.3782.

• Lifeline Application in English
• Lifeline Application en Espanol

• Lifeline Application in English
• Lifeline Application en Espanol

If you are approved for Lifeline, you will automatically be enrolled in the Telephone Assistance Program. You do not need to apply for this discount separately.

Individuals living in a CenturyLink service area may also call  1-855-954-6546 or 1-888-833-9522 (former Qwest territories) to obtain an application form.

If you’d like to apply for the Telephone Assistance Program only, please complete and return this application along with proof of eligibility. 

• Telephone Assistance Program Application in English

• Telephone Assistance Program Application in English 

On a limited income? You can save money with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (For information on Lifeline discounts for broadband service see Lifeline Overview.)

• CenturyLink's Lifeline service provides access to voice, emergency and operator services, directory assistance and toll limitation for qualifying low-income consumers.
• Unlimited local usage within CenturyLink's defined local calling areas is provided as part of the plan.  Additional charges may apply for expanded local calling options.
• Long-distance charges will be assessed by your long-distance carrier - please consult your long-distance carrier for rates and charges that may apply.
• Customers can also apply the discounts to their qualifying broadband that meets the Lifeline requirements.
• Only one Lifeline discount is allowed per household.

Lifeline provides a discount of $9.25 on monthly service for qualified subscribers. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly.  They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service.  Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.

Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:

• Federal Public Housing Assistance
• Food Stamps
• Medicaid
• Supplemental Security Income (SSI)
• Veterans and Survivors Pension Benefits

An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:

• The Bureau of Indian Affairs General Assistance
• Tribally Administered Temporary Assistance to Needy Families
• Food Distribution Program on Indian Reservations
• Head Start (only for those households meeting its income qualifying standard).

Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.

You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.

Online Form: www.CheckLifeline.org

If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.

Paper Applications:

• Lifeline National Verifier Application - English
• Lifeline National Verifier Application - Spanish

If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.

Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.

• Your first and last name
  
• Your date of birth
• The last four of your social security number
• Whether you live on tribal lands

CenturyLink looks forward to providing your communication needs.

• CenturyLink's Lifeline service provides access to voice, emergency and operator services, directory assistance and toll limitation for qualifying low-income consumers.
• Unlimited local usage within CenturyLink's defined local calling areas is provided as part of the plan.  Additional charges may apply for expanded local calling options.
• Long-distance charges may apply.
• Customers can also apply the discounts to their qualifying broadband that meets the Lifeline requirements.
• Only one Lifeline discount is allowed per qualified household.

Lifeline provides a discount of $9.25 on monthly service for qualified subscribers. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly.  They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service.  Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.

Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:

• Federal Public Housing Assistance
• Food Stamps
• Medicaid
• Supplemental Security Income (SSI)
• Veterans and Survivors Pension Benefits

An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:

• The Bureau of Indian Affairs General Assistance
• Tribally Administered Temporary Assistance to Needy Families
• Food Distribution Program on Indian Reservations
• Head Start (only for those households meeting its income qualifying standard).

Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.

You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.

Online Form: www.CheckLifeline.org

If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.

Paper Applications:

• Lifeline National Verifier Application - English
• Lifeline National Verifier Application - Spanish

If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.

Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.

• Your first and last name
• Your date of birth
• The last four of your social security number
• Whether you live on tribal lands

The Telephone Assistance Program (TAP) provides a discount of $3.50 on monthly service for qualified subscribers. (TAP) eligibility is determined by CenturyLink. You do not need to participate in Lifeline in order to participate in TAP

Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:

• Federal Public Housing Assistance
• Food Stamps
• Medicaid
• Supplemental Security Income (SSI)
• Veterans and Survivors Pension Benefits

Please be aware that the state Telephone Assistance Program discount is only available on voice service. 

Former CenturyTel/Embarq Customers

• Telephone Assistance Program Application in English

Former Qwest Customers

• Telephone Assistance Program Application in English

Please return completed forms along with copies of eligibility documentation to CenturyLink at the address provided on the application. Using any other address will result in the application not being processed without being returned and without notification.

CenturyLink looks forward to providing your communication needs.

On a limited income? You can save money with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (For information on Lifeline discounts for broadband service see Lifeline Overview.)

• CenturyLink's Lifeline service provides access to voice, emergency and operator services, directory assistance and toll limitation for qualifying low-income consumers.
• Unlimited local usage within CenturyLink's defined local calling areas is provided as part of the plan.  Additional charges may apply for expanded local calling options.
• Long-distance charges may apply.
• Customers can also apply the discounts to their qualifying broadband that meets the Lifeline requirements.
• Only one Lifeline discount is allowed per qualified household.

Lifeline provides a discount of $9.25 on monthly service for qualified subscribers. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly.  They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service.  Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.

Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:

• Federal Public Housing Assistance
• Food Stamps
• Medicaid
• Supplemental Security Income (SSI)
• Veterans and Survivors Pension Benefits

An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:

• The Bureau of Indian Affairs General Assistance
• Tribally Administered Temporary Assistance to Needy Families
• Food Distribution Program on Indian Reservations
• Head Start (only for those households meeting its income qualifying standard).

Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.

You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.

Online Form: www.CheckLifeline.org

If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.

Paper Applications:

• Lifeline National Verifier Application - English
• Lifeline National Verifier Application - Spanish

If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.

Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.

• Your first and last name
• Your date of birth
• The last four of your social security number
• Whether you live on tribal lands

The Telephone Assistance Program (TAP) provides a discount of $3.50 on monthly service for qualified subscribers. (TAP) eligibility is determined by CenturyLink. You do not need to participate in Lifeline in order to participate in TAP

Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:

• Federal Public Housing Assistance
• Food Stamps
• Medicaid
• Supplemental Security Income (SSI)
• Veterans and Survivors Pension Benefits

Please be aware that the state Telephone Assistance Program discount is only available on voice service. 

Former CenturyTel/Embarq Customers

• Telephone Assistance Program Application in English

Former Qwest Customers

• Telephone Assistance Program Application in English
• Telephone Assistance Program Application in Spanish
  

Please return completed forms along with copies of eligibility documentation to CenturyLink at the address provided on the application. Using any other address will result in the application not being processed without being returned and without notification.

CenturyLink looks forward to providing your communication needs.

On a limited income? You can save money with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (For information on Lifeline discounts for broadband service see Lifeline Overview.)

• CenturyLink's Lifeline service provides access to voice, emergency and operator services, directory assistance and toll limitation for qualifying low-income consumers.
• Unlimited local usage within CenturyLink's defined local calling areas is provided as part of the plan. Additional charges may apply for expanded local calling options.
• Long-distance charges will be assessed by your long-distance carrier - please consult your long-distance carrier for rates and charges that may apply.
• Customers can also apply the discounts to their qualifying broadband that meets the Lifeline requirements.
• Only one Lifeline discount is allowed per household

Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:

• Federal Public Housing Assistance
• Food Stamps
• Medicaid
• Supplemental Security Income (SSI)
• Veterans and Survivors Pension Benefits 

An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:

• The Bureau of Indian Affairs General Assistance
• Tribally Administered Temporary Assistance to Needy Families
• Food Distribution Program on Indian Reservations
• Head Start (only for those households meeting its income qualifying standard). 

Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program. 

Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:

• Federal Public Housing Assistance
• Food Stamps
• Medicaid
• Supplemental Security Income (SSI)
• Veterans and Survivors Pension Benefits 

An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:

• The Bureau of Indian Affairs General Assistance
• Tribally Administered Temporary Assistance to Needy Families
• Food Distribution Program on Indian Reservations
• Head Start (only for those households meeting its income qualifying standard). 

Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program. 

You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.

Online Form: www.CheckLifeline.org

If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.

Paper Applications:

• Lifeline National Verifier Application – English
• Lifeline National Verifier Application - Spanish

If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.

Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.

• Your first and last name
• Your date of birth
• The last four of your social security number
• Whether you live on tribal lands 

CenturyLink looks forward to providing your communication needs.

On a limited income? You can save money with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (For information on Lifeline discounts for broadband service see Lifeline Overview.)

• CenturyLink's Lifeline service provides access to voice, emergency and operator services, directory assistance and toll limitation for qualifying low-income consumers.
• Unlimited local usage within CenturyLink's defined local calling areas is provided as part of the plan. Additional charges may apply for expanded local calling options.
• Long-distance charges will be assessed by your long-distance carrier - please consult your long-distance carrier for rates and charges that may apply.
• Customers can also apply the discounts to their qualifying broadband that meets the Lifeline requirements.
• Only one Lifeline discount is allowed per household

• Federal Public Housing Assistance
• Food Stamps
• Medicaid
• Supplemental Security Income (SSI)
• Veterans and Survivors Pension Benefits 

An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:

• The Bureau of Indian Affairs General Assistance
• Tribally Administered Temporary Assistance to Needy Families
• Food Distribution Program on Indian Reservations
• Head Start (only for those households meeting its income qualifying standard). 

Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program. 

• Lifeline National Verifier Application – English
• Lifeline National Verifier Application - Spanish

• Your first and last name
• Your date of birth
• The last four of your social security number
• Whether you live on tribal lands 

CenturyLink looks forward to providing your communication needs.

On a limited income? You can save money with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (For information on Lifeline discounts for broadband service see Lifeline Overview.)

• CenturyLink's Lifeline service provides access to voice, emergency and operator services, directory assistance and toll limitation for qualifying low-income consumers.
• Unlimited local usage within CenturyLink's defined local calling areas is provided as part of the plan.  Additional charges may apply for expanded local calling options.
• Long-distance charges will be assessed by your long-distance carrier - please consult your long-distance carrier for rates and charges that may apply.
• Customers can also apply the discounts to their qualifying broadband that meets the Lifeline requirements.
• Only one Lifeline discount is allowed per household.

Lifeline provides a discount of $9.25 on monthly service for qualified subscribers. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly.  They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service.  Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.

Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:

• Federal Public Housing Assistance
• Food Stamps
• Medicaid
• Supplemental Security Income (SSI)
• Veterans and Survivors Pension Benefits

An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:

• The Bureau of Indian Affairs General Assistance
• Tribally Administered Temporary Assistance to Needy Families
• Food Distribution Program on Indian Reservations
• Head Start (only for those households meeting its income qualifying standard).

Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.

You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.

Online Form: www.CheckLifeline.org

If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.

Paper Applications:

• Lifeline National Verifier Application - English
• Lifeline National Verifier Application - English

If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.

Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.

• Your first and last name
  
• Your date of birth
• The last four of your social security number
• Whether you live on tribal lands

CenturyLink looks forward to providing your communication needs.

On a limited income? You can save money with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (For information on Lifeline discounts for broadband service see Lifeline Overview.)

• CenturyLink's Lifeline service provides access to voice, emergency and operator services, directory assistance and toll limitation for qualifying low-income consumers.
• Unlimited local usage within CenturyLink's defined local calling areas is provided as part of the plan.  Additional charges may apply for expanded local calling options.
• Long-distance charges will be assessed by your long-distance carrier - please consult your long-distance carrier for rates and charges that may apply.
• Customers can also apply the discounts to their qualifying broadband that meets the Lifeline requirements.
• Only one Lifeline discount is allowed per household.

Lifeline provides a discount of $9.25 on monthly service for qualified subscribers. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly.  They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service.  Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.

Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:

• Federal Public Housing Assistance
• Food Stamps
• Medicaid
• Supplemental Security Income (SSI)
• Veterans and Survivors Pension Benefits

An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:

• The Bureau of Indian Affairs General Assistance
• Tribally Administered Temporary Assistance to Needy Families
  
• Food Distribution Program on Indian Reservations
• Head Start (only for those households meeting its income qualifying standard).

Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.

You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.

Online Form: www.CheckLifeline.org

If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.

Paper Applications:

• Lifeline National Verifier Application - English
• Lifeline National Verifier Application - Spanish

If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.

Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.

• Your first and last name
  
• Your date of birth
• The last four of your social security number
• Whether you live on tribal lands

CenturyLink looks forward to providing your communication needs.