Giving you the phone discount you need.

On a limited income? You can save with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (See Lifeline Overview)

CenturyLink's Lifeline service provides access to voice, emergency and operator services, directory assistance and toll limitation for qualifying low-income consumers.

Unlimited local usage within CenturyLink's defined local calling areas is provided as part of the plan. Additional charges may apply for expanded local calling options as outlined in CenturyLink's Price Lists available at: 

• Gulf Telephone Company 
  
• CenturyTel of Southern Alabama 
• CenturyTel of Northern Alabama

Long-distance charges will be assessed by your long-distance carrier - please consult your long-distance carrier for rates and charges that may apply.

Customers can also apply the discounts to their qualifying broadband that meets the Lifeline requirements. (See Lifeline Overview) 

Only one Lifeline discount is allowed per household.

Lifeline provides a discount of $9.25 on monthly service for qualified subscribers in Alabama.  Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly.  They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service.  Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.

Qualifying customers (or a qualifying member of a household) in Alabama must participate in one of the following programs:

• Federal Public Housing Assistance
• Food Stamps
• Income at or below 135% of the Federal Poverty Guidelines
• Medicaid
• Supplemental Security Income (SSI)
• Veterans and Survivors Pension Benefits

An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she participates in one of the programs listed above, the Bureau of Indian Affairs General Assistance, Tribally Administered Temporary Assistance to Needy Families, Food Distribution Program on Indian Reservations; or Head Start (only for those households meeting its income qualifying standard).

Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility is required to enroll. Consumers who willfully make false statements in order to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.

• Alabama Lifeline application in English
  
• Alabama Lifeline application en Espanol

Individuals living in a CenturyLink service area may also call 1-855-954-6546 to obtain an application form.

Giving you the phone discount you need.

On a limited income? You can save with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (See Lifeline Overview)

CenturyLink's Lifeline service provides access to voice, broadband, emergency and operator services, directory assistance and toll limitation for qualifying low-income consumers.

Unlimited local usage within CenturyLink's defined local calling areas is provided as part of the plan.

Long-distance charges will be assessed by your long-distance carrier - please consult your long-distance carrier for rates and charges that may apply.

Customers can also apply the discounts to their qualifying broadband that meets the Lifeline requirements. (See Lifeline Overview)

Only one Lifeline discount is allowed per household.

There are three ways that a residential customer may be approved for Telephone discounts in the state of Arizona. See the below explanations of each of the programs.

Lifeline provides a discount of $9.25 on monthly service for qualified subscribers in Arizona. Qualifying customers (or a qualifying member of a household) in Arizona must participate in one of the following programs:

• Federal Public Housing Assistance
• Food Stamps
• Income at or below 135% of the Federal Poverty Guidelines
• Medicaid
• Supplemental Security Income (SSI)
• Veterans and Survivors Pension Benefits

Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.

An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she participates in one of the programs listed above (under Federal Lifeline Program), or one of the following programs:

• The Bureau of Indian Affairs General Assistance
• Tribally Administered Temporary Assistance to Needy Families
• Food Distribution Program on Indian Reservations
• Head Start (only for those households meeting its income qualifying standard).

Arizona residential customers 65 or older that meet the following guidelines may receive both the Federal Lifeline Discount of $9.25 as well as an additional discount that is based on the sum of 17% of their local exchange service offering.

• 65 or older
• Must be Head of Household
• Have annual income that falls within 100% of the Federal Poverty Guidelines.

The Federal Lifeline and Senior Telephone Discount Program discounts apply to the following local exchange service offerings:

• Flat rate individual service
• Low use option service
• Monthly increments
• Local area calling usage
• Qualifying Broadband that meets Lifeline requirements
  

Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility is required to enroll. Consumers who willfully make false statements in order to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.

To apply  for Lifeline discounts, select one of the applications below:

• Arizona Lifeline application in English
  
• Arizona Lifeline application en Espanol

Individuals living in a CenturyLink service area may also call 1-800-244-1111 to obtain an application form.

Giving you the phone discount you need.

On a limited income? You can save with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (See Lifeline Overview)

CenturyLink's Lifeline service provides access to voice, broadband, emergency and operator services, directory assistance and toll limitation for qualifying low-income consumers.

Unlimited local usage within CenturyLink's defined local calling areas is provided as part of the plan.

Long-distance charges will be assessed by your long-distance carrier - please consult your long-distance carrier for rates and charges that may apply.

Customers can also apply the discounts to their qualifying broadband that meets the Lifeline requirements. (See Lifeline Overview)

Only one Lifeline discount is allowed per household.

Lifeline provides a discount of $9.25 on monthly service for qualified subscribers in Florida. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.

Qualifying customers (or a qualifying member of a household) in Minnesota must participate in one of the following programs:

• Federal Public Housing Assistance
• Food Stamps
• Income at or below 135% of the Federal Poverty Guidelines
• Medicaid
• Supplemental Security Income (SSI)
• Veterans and Survivors Pension Benefits

An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she participates in one of the programs listed above, the Bureau of Indian Affairs General Assistance, Tribally Administered Temporary Assistance to Needy Families, Food Distribution Program on Indian Reservations; or Head Start (only for those households meeting its income qualifying standard).

Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility is required to enroll. Consumers who willfully make false statements in order to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.

To apply  for Lifeline discounts, select one of the applications below:

• Florida Lifeline application in English
• Florida Lifeline application en Espanol
• In some cases, it may be faster to apply directly to the Florida Public Commission website.

Individuals living in a CenturyLink service area may also call 1-855-954-6546 to obtain an application form.

Giving you the phone discount you need.

On a limited income? You can save with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (See Lifeline Overview)

Lifeline provides a discount of $9.25 on monthly service for qualified subscribers in Minnesota.  An additional $3.50 state Telephone Assistance Program discount applies to qualified Lifeline recipients.  Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly.  They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service.  Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.

Qualifying customers (or a qualifying member of a household) in Minnesota must participate in one of the following programs:

• Federal Public Housing Assistance
• Food Stamps
• Income at or below 135% of the Federal Poverty Guidelines
• Medicaid
• Supplemental Security Income (SSI)
• Veterans and Survivors Pension Benefits

An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she participates in one of the programs listed above, the Bureau of Indian Affairs General Assistance, Tribally Administered Temporary Assistance to Needy Families, Food Distribution Program on Indian Reservations; or Head Start (only for those households meeting its income qualifying standard).

Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband  account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility is required to enroll. Consumers who willfully make false statements in order to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.

You are not required to be approved for the Lifeline discount in order to be approved for the state Telephone Assistance Program discount. 

Qualifying customers (or a qualifying member of a household) in Minnesota must participate in one of the following programs:

• Federal Public Housing Assistance
• Food Stamps
• Income at or below 135% of the Federal Poverty Guidelines
• Medicaid
• Supplemental Security Income (SSI)
• Veterans and Survivors Pension Benefits

Please be aware that the state Telephone Assistance Program discount is only available on voice service. 

The Minnesota Public Utilities Commission (MPUC) regulates the TAP/Lifeline programs. If you have an issue with your telephone or broadband company, contact the MPUC at 651.296.0406 or 1.800.657.3782.

• Lifeline Application in English
• Lifeline Application en Espanol

• Lifeline Application in English
• Lifeline Application en Espanol

If you are approved for Lifeline, you will automatically be enrolled in the Telephone Assistance Program. You do not need to apply for this discount separately.

Individuals living in a CenturyLink service area may also call  1-855-954-6546 or 1-888-833-9522 (former Qwest territories) to obtain an application form.

If you’d like to apply for the Telephone Assistance Program only, please complete and return this application along with proof of eligibility. 

• Telephone Assistance Program Application in English

• Telephone Assistance Program Application in English