Get support, access resources, and explore products and services at CenturyLink.com.
CenturyLink provides qualifying low-income customers the access to two support programs:
Please Note: Effective December 1, 2020, the Federal Communications Commission (FCC) qualification for Lifeline broadband speeds will change from 20M/3M to 25M/3M. Failure to contact CenturyLink to upgrade your speed, will result in the removal of the Lifeline discount.
Lifeline is the FCC's program to help make communications services more affordable for low-income consumers. Lifeline provides subscribers a discount on monthly telephone service purchased from participating providers. The discounts, which can be applied to stand-alone broadband, bundled voice-broadband packages — either fixed or mobile — and/or stand-alone voice service, help ensure that low-income consumers can afford state-of-the-art broadband and the access it provides to jobs, education and opportunities.
The Lifeline discount may be used for voice or qualified broadband service, but not both.
Standard Lifeline — provides federal monthly support of up to $9.25 for qualifying broadband service and $5.25 for voice services. In some states, additional monthly support is also available
Tribal Lifeline — offers a deeper monthly discount as well as installation assistance through the Link-Up program to qualifying customers who live on federally-recognized Tribal lands.
Lifeline is available to qualified customers in every U.S. state. Qualification requirements vary by state. Select your state from the drop down box below in order to obtain state-specific information on how to apply.
Please be aware that only one Lifeline discount is available per household, even if the household has more than one telephone or broadband account, including landline or wireless service. Under the Lifeline program, a household is defined as any individual or group of individuals who live together at the same address and share income and expenses. The Lifeline discount is not transferable and only eligible customers may enroll in the program. Customers who willfully make false statements in order to obtain Lifeline service can be punished by fine or imprisonment and can be barred from the program.
All customers are required to apply for Lifeline via the United Service Administrative Co. (USAC) website — by clicking on "How to Get Lifeline". The USAC site will guide you through how to apply online or by downloading and mailing in your application. After the USAC qualification has been completed, notify CenturyLink with your confirmation number to get the discount added to your qualifying service.
Please select your state from the options below to access an additional application required for that state's discount. The State discount is in addition to the federal discount and is based on qualifications for that state.
Giving you the phone discount you need.
On a limited income? You can save with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (See Lifeline Overview)
CenturyLink's Lifeline service provides access to voice, emergency and operator services, directory assistance and toll limitation for qualifying low-income consumers.
Unlimited local usage within CenturyLink's defined local calling areas is provided as part of the plan. Additional charges may apply for expanded local calling options as outlined in CenturyLink's Price Lists available at:
Long-distance charges will be assessed by your long-distance carrier - please consult your long-distance carrier for rates and charges that may apply.
Customers can also apply the discounts to their qualifying broadband that meets the Lifeline requirements. (See Lifeline Overview)
Only one Lifeline discount is allowed per household.
Lifeline provides a discount of $9.25 on monthly service for qualified subscribers in Alabama. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
Qualifying customers (or a qualifying member of a household) in Alabama must participate in one of the following programs:
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she participates in one of the programs listed above, the Bureau of Indian Affairs General Assistance, Tribally Administered Temporary Assistance to Needy Families, Food Distribution Program on Indian Reservations; or Head Start (only for those households meeting its income qualifying standard).
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility is required to enroll. Consumers who willfully make false statements in order to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
Individuals living in a CenturyLink service area may also call 1-855-954-6546 to obtain an application form.
On a limited income? You can save money with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (For information on Lifeline discounts for broadband service see Lifeline Overview.)
Lifeline provides a discount of $9.25 on monthly service for qualified subscribers. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.
Online Form: www.CheckLifeline.org
If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.
Paper Applications:
Former CenturyTel/Embarq Customers
If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.
Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.
CenturyLink looks forward to providing your communication needs.
On a limited income? You can save with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (See Lifeline Overview)
Lifeline provides a discount of $9.25 on monthly service for qualified subscribers. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
Arizona has two discounts programs:
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.
Online Form: www.CheckLifeline.org
If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.
Paper Applications:
If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.
Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.
The Telephone Assistance Program (TAP) Senior Telephone Discount Program (STDP)/Senior TAP provides a discount of $3.14 on monthly service for qualified subscribers. (Senior TAP) eligibility is determined by CenturyLink. You MUST participate in Lifeline to participate in Senior TAP.
Qualifying customers (or a qualifying member of a household) must have household income at or below 100% of the Federal Poverty Guidelines. Please be aware that the state Senior Telephone Discount Program (STDP)/Senior TAP Telephone Assistance Program discount is only available on voice service.
Former Qwest Customers
Please return completed forms along with copies of eligibility documentation to CenturyLink at the address provided on the application. Using any other address will result in the application not being processed without being returned and without notification.
CenturyLink looks forward to providing your communication needs.
On a limited income? You can save money with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (For information on Lifeline discounts for broadband service see Lifeline Overview.)
Lifeline provides a Federal discount of up to $9.25 and a state discount of $5.60 on monthly service for qualified subscribers. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.
Online Form: www.CheckLifeline.org
If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.
Paper Applications:
If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.
Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.
The California Lifeline Telephone Assistance Program (TAP) provides a discount of $3.50 on monthly service for qualified subscribers. TAP eligibility is determined by CenturyLink. You do not need to participate in Lifeline in order to participate in TAP.
A household enrolled in California Lifeline (TAP) shall be eligible to receive two California Lifeline (TAP) lines if:
All California Lifeline (TAP) rules and regulations that apply to the first California Lifeline line shall apply equally to the second California Lifeline line provided to the household.
Qualifying customers (or a qualifying member of a household) must have household income at or below 150% of the Federal Poverty Guidelines or participate in one of the following programs:
Please be aware that the state California Lifeline Telephone Assistance Program discount is only available on voice service.
Former CenturyTel/Embarq Customers
Please return completed forms along with copies of eligibility documentation to CenturyLink at the address provided on the application. Using any other address will result in the application not being processed without being returned and without notification.
CenturyLink looks forward to providing your communication needs.
On a limited income? You can save money with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (For information on Lifeline discounts for broadband service see Lifeline Overview.)
Lifeline provides a discount of $9.25 on monthly service for qualified subscribers. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.
Online Form: www.CheckLifeline.org
If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.
Paper Applications:
Former CenturyTel/Embarq Customers
Former Qwest Customers
If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.
Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.
CenturyLink looks forward to providing your communication needs.
Lifeline provides a discount of up to $9.25 on monthly service for qualified subscribers. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.
Online Form: www.CheckLifeline.org
If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.
Paper Applications:
If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.
Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.
CenturyLink looks forward to providing your communication needs.
On a limited income? You can save money with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (For information on Lifeline discounts for broadband service See Lifeline Overview.)
Lifeline provides a discount of $9.25 on monthly service for qualified subscribers. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
Lifeline National Verifier Applications
You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.
Online Form: www.CheckLifeline.org
If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.
Paper Applications:
If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returne
Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.
CenturyLink looks forward to providing your communication needs.
On a limited income? You can save money with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (For information on Lifeline discounts for broadband service see Lifeline Overview.)
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.
Online Form: www.CheckLifeline.org
If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.
Paper Applications:
Former CenturyTel/Embarq Customers
Former Qwest Customers
If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.
Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.
CenturyLink looks forward to providing your communication needs.
The Telephone Assistance Program (TAP) provides a discount of $2.50 on monthly service for qualified subscribers. (TAP) eligibility is determined by CenturyLink. You do not need to participate in Lifeline in order to participate in TAP.
Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines. Please be aware that the state Telephone Assistance Program discount is only available on voice service.
Former CenturyTel/Embarq Customers
Former Qwest Customers
Please return completed forms along with copies of eligibility documentation to CenturyLink at the address provided on the application. Using any other address will result in the application not being processed without being returned and without notification.
CenturyLink looks forward to providing your communication needs.
Only one Lifeline discount is allowed per qualified household.
Lifeline provides a discount of up to $9.25 on monthly service for qualified subscribers.. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.
Online Form: www.CheckLifeline.org
If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.
Paper Applications:
If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.
Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.
CenturyLink looks forward to providing your communication needs.
On a limited income? You can save money with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (For information on Lifeline discounts for broadband service see Lifeline Overview.)
Lifeline provides a discount of $9.25 on monthly service for qualified subscribers. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.
Online Form: www.CheckLifeline.org
If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.
Paper Applications:
If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.
Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.
CenturyLink looks forward to providing your communication needs.
On a limited income? You can save money with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (For information on Lifeline discounts for broadband service see Lifeline Overview.)
Lifeline provides a discount of $9.25 on monthly service for qualified subscribers. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.
Online Form: www.CheckLifeline.org
If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.
Paper Applications:
Former CenturyTel/Embarq Customers
Former Qwest Customers
If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.
Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.
CenturyLink looks forward to providing your communication needs.
On a limited income? You can save money with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (For information on Lifeline discounts for broadband service see Lifeline Overview.)
Lifeline provides a discount of $9.25 on monthly service for qualified subscribers. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.
Online Form: www.CheckLifeline.org
If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.
Paper Applications:
If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.
Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier databa
CenturyLink looks forward to providing your communication needs.
On a limited income? You can save money with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (For information on Lifeline discounts for broadband service see Lifeline Overview.)
Lifeline provides a discount of $9.25 on monthly service for qualified subscribers. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.
Online Form: www.CheckLifeline.org
If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.
Paper Applications:
Former CenturyTel/Embarq Customers
If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.
Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.
CenturyLink looks forward to providing your communication needs.
Want to save money?! Lifeline services from CenturyLink may help. Lifeline is a government-assistance program for consumers with limited income. It’s designed to help you save money on your monthly local phone service or qualifying broadband service. (For information about Lifeline discounts for broadband service, see Lifeline Overview below.)
Lifeline provides a discount on monthly service for qualified subscribers. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
Michigan Lifeline discount:
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.
Online Form: www.CheckLifeline.org
If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.
Paper Applications:
If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.
Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.
CenturyLink looks forward to providing your communication needs.
The Michigan Telephone Assistance Program (TAP) provides discounts on monthly service for qualified subscribers. Eligibility is determined by CenturyLink. You MUST first apply for Lifeline before applying to participate in TAP. If you do not qualify for the federal Lifeline discounts you still may be eligible to receive a state TAP discount.
Qualifying customers (or a qualifying member of a household) must have household income at or below 150% of the Federal Poverty Guidelines. Please be aware that the Michigan TAP discount is only available on a service that includes a voice component.
To qualify for the state-only discount you must meet one of the following qualifications:
If you qualify for the Michigan TAP and are a senior citizen, you are eligible for an additional discount on your service:
How do I apply?
You can click on the link below to access a Michigan TAP application; your phone service provider can also assist you with the application. Documentation of eligibility may be required to enroll.
Telephone Assistance Program Application in English
To return to the summary of the Federal Lifeline program, click on this (Lifeline Overview) link.
Having trouble paying for your phone or internet service? If you are a low-income household or are enrolled in government programs, like SNAP or Medical Assistance, you qualify. Contact us about the Telephone Assistance Plan discount.
Minnesota’s Telephone Assistance Plan (TAP) and the federal LIFELINE Program help make telephone service affordable to low-income consumers. TAP offers a $7.00 per month discount on home landline telephone service. The Lifeline Program offers up to $9.25 per month discount on home landline or internet service or on cell phone service.
Contact us at 800-201-4099 to ask if you qualify. Consumers enrolled in the following programs may already be eligible:
Residents of American Indian tribal lands may qualify for up to $25 of enhanced Lifeline support monthly. Residents may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility is required to enroll. Consumers who willfully make false statements in order to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
Call us at 1-800-201-4099 for assistance with the application(s) or contact the Minnesota Public Utilities Commission for assistance, consumer.puc@state.mn.us or 651-296-0406 or 1-800-657-3782.
If you are approved for Lifeline, you will automatically be enrolled in the Telephone Assistance Program. You do not need to apply for this discount separately.
Individuals living in a CenturyLink service area may also call 800-201-4099 or 800-244-1111 to obtain an application form.
Please select your state from the options below or contact us at 800-244-1111.
You are not required to be approved for the Lifeline discount in order to be approved for the state Telephone Assistance Program discount.
You can click on the link below to access an application
Please complete and return this application along with proof of eligibility.
Former Century Tel/Embarq Customers
Former Qwest Customers
On a limited income? You can save money with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (For information on Lifeline discounts for broadband service see Lifeline Overview.)
Lifeline provides a discount of $9.25 on monthly service for qualified subscribers. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.
Online Form: www.CheckLifeline.org
If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.
Paper Applications:
Former CenturyTel/Embarq Customers
Former Qwest Customers
If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.
Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.
CenturyLink looks forward to providing your communication needs.
Customers in the state of Missouri have two options for telephone assistance:
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.
Online Form: www.CheckLifeline.org
If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.
Paper Applications:
If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.
Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.
Please be aware that the Missouri Disability Program discount is only available on voice service.
Please return completed forms along with copies of eligibility documentation to CenturyLink at the address provided on the application. Using any other address will result in the application not being processed without being returned and without notification.
CenturyLink looks forward to providing your communication needs.
Lifeline provides a discount of $9.25 on monthly service for qualified subscribers. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.
Online Form: www.CheckLifeline.org
If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.
Paper Applications:
If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.
Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.
The Telephone Assistance Program (TAP) provides a discount of $3.50 on monthly service for qualified subscribers. (TAP) eligibility is determined by CenturyLink. You do not need to participate in Lifeline in order to participate in TAP
Qualifying customers (or a qualifying member of a household) must be certified by the department of public health and human services as a recipient of Medicaid benefits. Copies of your official Medicaid documents must be submitted with this application.
Please be aware that the state Telephone Assistance Program discount is only available on voice service.
Former CenturyTel/Embarq Customers
CenturyLink QC customers (formerly Qwest)
Please return completed forms along with copies of eligibility documentation to CenturyLink at the address provided on the application. Using any other address will result in the application not being processed; documents will not be returned and no notification will be sent.
CenturyLink looks forward to providing your communication needs.
On a limited income? You can save with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (See Lifeline Overview.)
Lifeline provides a discount of $9.25 on monthly service for qualified subscribers. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.
Online Form: www.CheckLifeline.org
If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.
Paper Applications:
If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.
Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.
The Nebraska Telephone Assistance Program (NTAP also known nationally as the Lifeline Program) assists qualifying low-income individuals with keeping telephone services affordable by lowering monthly service rates. Individuals can qualify for NTAP by participating in Medicaid, Supplemental Nutrition Assistance Program (SNAP), Children’s Health Insurance Programs (CHIP), Supplemental Security Income (SSI), Veterans Pension Benefit/Survivors Pension Benefit, Federal Public Housing, or if household income is at or below 135 percent of the poverty level.
Customers who reside in Nebraska are required to fill out the Citizen Attestation form. The form requires a statement attesting the customer is either a citizen of the United States or are qualified to receive the NTAP/Lifeline benefit. The form can be accessed by clicking on the link below. The form must be completed and mailed to the address on the Attestation form before submitting a Lifeline application
Please return completed Citizen Attestation Form to the Nebraska address on the form.
CenturyLink looks forward to providing your communication needs.
On a limited income? You can save money with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (For information on Lifeline discounts for broadband service see Lifeline Overview.)
On a limited income? You can save money with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (For information on Lifeline discounts for broadband service see Lifeline Overview.)
Lifeline provides a discount of $9.25 on monthly service for qualified subscribers. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.
Online Form: www.CheckLifeline.org
If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.
Paper Applications:
If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.
Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.
CenturyLink looks forward to providing your communication needs.
On a limited income? You can save money with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (For information on Lifeline discounts for broadband service see Lifeline Overview.)
Lifeline provides a discount of $9.25 on monthly service for qualified subscribers. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.
Online Form: www.CheckLifeline.org
If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.
Paper Applications:
Former CenturyTel/Embarq Customers
If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.
Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.
CenturyLink looks forward to providing your communication needs.
On a limited income? You can save money with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (For information on Lifeline discounts for broadband service see Lifeline Overview.)
Lifeline provides a discount of $9.25 on monthly service for qualified subscribers. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.
Online Form: www.CheckLifeline.org
If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.
Paper Applications:
Former CenturyTel/Embarq Customers
Former Qwest Customers
If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.
Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.
The Telephone Assistance Program (TAP) provides a discount of $3.50 on monthly service for qualified subscribers. (TAP) eligibility is determined by CenturyLink. You do not need to participate in Lifeline in order to participate in TAP
Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
Please be aware that the state Telephone Assistance Program discount is only available on voice service.
Former CenturyTel/Embarq Customers
Former Qwest Customers
Please return completed forms along with copies of eligibility documentation to CenturyLink at the address provided on the application. Using any other address will result in the application not being processed without being returned and without notification.
CenturyLink looks forward to providing your communication needs.
On a limited income? You can save money with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (For information on Lifeline discounts for broadband service see Lifeline Overview.)
Lifeline provides a discount of $9.25 on monthly service for qualified subscribers. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.
Online Form: www.CheckLifeline.org
If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.
Paper Applications:
If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.
Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.
CenturyLink looks forward to providing your communication needs.
On a limited income? You can save money with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (For information on Lifeline discounts for broadband service see Lifeline Overview.)
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.
Online Form: www.CheckLifeline.org
If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.
Paper Applications:
If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.
Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.
CenturyLink looks forward to providing your communication needs.
Lifeline provides a discount of up to $9.25 on monthly service for qualified subscribers. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.
Online Form: www.CheckLifeline.org
If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.
Paper Applications:
If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.
Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.
CenturyLink looks forward to providing your communication needs.
On a limited income? You can save money with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (For information on Lifeline discounts for broadband service see Lifeline Overview.)
Lifeline provides a discount of $9.25 on monthly service for qualified subscribers. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.
Online Form: www.CheckLifeline.org
If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.
Paper Applications:
Former CenturyTel/Embarq Customers
If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.
Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.
CenturyLink looks forward to providing your communication needs.
On a limited income? You can save money with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (For information on Lifeline discounts for broadband service see Lifeline Overview.)
Lifeline provides a discount of $9.25 on monthly service for qualified subscribers. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.
Online Form: www.CheckLifeline.org
If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.
Paper Applications:
If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.
Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.
CenturyLink looks forward to providing your communication needs.
Lifeline provides a discount of $9.25 on monthly service for qualified subscribers. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.
Online Form: www.CheckLifeline.org
If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.
Paper Applications:
Former CenturyTel/Embarq Customers
If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.
Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.
CenturyLink looks forward to providing your communication needs.
On a limited income? You can save money with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (For information on Lifeline discounts for broadband service see Lifeline Overview.)
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
CenturyLink looks forward to providing your communication needs.
On a limited income? You can save money with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (For information on Lifeline discounts for broadband service see Lifeline Overview.)
Lifeline provides a discount of $9.25 on monthly service for qualified subscribers. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.
Online Form: www.CheckLifeline.org
If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.
Paper Applications:
If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.
Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.
CenturyLink looks forward to providing your communication needs.
On a limited income? You can save money with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (For information on Lifeline discounts for broadband service see Lifeline Overview.)
Lifeline provides a discount of $9.25 on monthly service for qualified subscribers. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.
Online Form: www.CheckLifeline.org
If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.
Paper Applications:
If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.
Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.
CenturyLink looks forward to providing your communication needs.
On a limited income? You can save money with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (For information on Lifeline discounts for broadband service see Lifeline Overview.)
Lifeline provides a discount of $9.25 on monthly service for qualified subscribers. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.
Online Form: www.CheckLifeline.org
If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.
Paper Applications:
If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.
Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.
CenturyLink looks forward to providing your communication needs.
On a limited income? You can save money with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (For information on Lifeline discounts for broadband service see Lifeline Overview.)
Lifeline provides a discount of $9.25 on monthly service for qualified subscribers. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
Lifeline provides a discount of $9.25 on monthly service for qualified subscribers. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.
Online Form: www.CheckLifeline.org
If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.
Paper Applications:
Former CenturyTel/Embarq Customers
Former Qwest Customers
If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.
Lifeline provides a discount of up to $9.25 on monthly service for qualified subscribers. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.
Online Form: www.CheckLifeline.org
If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.
Paper Applications:
If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.
Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.
CenturyLink looks forward to providing your communication needs.
On a limited income? You can save money with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (For information on Lifeline discounts for broadband service see Lifeline Overview.)
Lifeline provides a discount of $9.25 on monthly service for qualified subscribers. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.
Online Form: www.CheckLifeline.org
If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.
Paper Applications:
Former CenturyTel/Embarq Customers
Former Qwest Customers
If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.
Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.
CenturyLink looks forward to providing your communication needs.
