Lifeline
Lifeline is the FCC's program to help make communications services more affordable for low-income consumers. Lifeline provides subscribers a discount on monthly telephone service purchased from participating providers in the marketplace. Subscribers can also purchase discounted broadband from participating providers. The discounts, which can be applied to stand-alone broadband, bundled voice-broadband packages - either fixed or mobile - and stand-alone voice service - help ensure that low-income consumers can afford 21st-century broadband and the access it provides to jobs, education and opportunities.
You can only use Lifeline for either phone or broadband, but not both.
- Lifeline discounts on voice services are available to participants of both state and federally recognized aid programs.
- Lifeline discounts on broadband services are available to participants of federally-recognized aid programs and is limited to certain broadband services. Broadband speeds must be 15 Mbps download and 2 Mbps upload or faster to qualify.
- If you purchase voice and qualifying broadband services, the federal Lifeline discount will apply to your qualifying broadband service.
- If you purchase voice service and a non-qualifying broadband service, you may receive both state and federal Lifeline discounts on your voice service.
Standard Lifeline—provides federal monthly support of $9.25. In some states, additional monthly support is also available
Tribal Lifeline—offers a deeper monthly discount as well as installation assistance through the Link-Up program to qualifying customers who live on federally-recognized Tribal lands.
Lifeline is available to qualified customers in every U.S. state. Qualification requirements vary by state. Select your state from the drop down box below in order to obtain state specific information on how to apply.
Please be aware that only one Lifeline discount is available per household, even if the household has more than one telephone or broadband account, including landline or wireless service. Under the Lifeline program, a household is defined as any individual or group of individuals who live together at the same address and share income and expenses. The Lifeline discount is not transferable and only eligible customers may enroll in the program. Documentation of eligibility is required to enroll. Customers who willfully make false statements in order to obtain Lifeline service can be punished by fine or imprisonment and can be barred from the program.
Please select your state from the options below or contact us at 1-855-954-6546 (1-888-833-9522 former Qwest territories).
- Alabama
- Arkansas
- Arizona
- California
- Colorado
- Florida
- Georgia
- Idaho
- Illinois
- Indiana
- Iowa
- Kansas
- Louisiana
- Michigan
- Minnesota
- Mississippi
- Missouri
- Montana
- Nebraska
- Nevada
- New Jersey
- New Mexico
- North Carolina
- North Dakota
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- South Carolina
- South Dakota
- Tennessee
- Texas
- Tribal
- Utah
- Virginia
- Washington
- Wisconsin
- Wyoming
Alabama Lifeline Services
Giving you the phone discount you need.
On a limited income? You can save with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (See Lifeline Overview)
Services Provided
CenturyLink's Lifeline service provides access to voice, emergency and operator services, directory assistance and toll limitation for qualifying low-income consumers.
Unlimited local usage within CenturyLink's defined local calling areas is provided as part of the plan. Additional charges may apply for expanded local calling options as outlined in CenturyLink's Price Lists available at:
Long-distance charges will be assessed by your long-distance carrier - please consult your long-distance carrier for rates and charges that may apply.
Customers can also apply the discounts to their qualifying broadband that meets the Lifeline requirements. (See Lifeline Overview)
Only one Lifeline discount is allowed per household.
Lifeline Discounts
Lifeline provides a discount of $9.25 on monthly service for qualified subscribers in Alabama. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
How to Qualify
Qualifying customers (or a qualifying member of a household) in Alabama must participate in one of the following programs:
- Federal Public Housing Assistance
- Food Stamps
- Income at or below 135% of the Federal Poverty Guidelines
- Medicaid
- Supplemental Security Income (SSI)
- Veterans and Survivors Pension Benefits
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she participates in one of the programs listed above, the Bureau of Indian Affairs General Assistance, Tribally Administered Temporary Assistance to Needy Families, Food Distribution Program on Indian Reservations; or Head Start (only for those households meeting its income qualifying standard).
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility is required to enroll. Consumers who willfully make false statements in order to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
Applications
Individuals living in a CenturyLink service area may also call 1-855-954-6546 to obtain an application form.
Federal Lifeline and Arizona Telephone Assistance Program
On a limited income? You can save with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (See Lifeline Overview)
Services Provided
- CenturyLink's Lifeline service provides access to voice, emergency and operator services, directory assistance and toll limitation for qualifying low-income consumers.
- Unlimited local usage within CenturyLink's defined local calling areas is provided as part of the plan. Additional charges may apply for expanded local calling options.
- Long-distance charges will be assessed by your long-distance carrier - please consult your long-distance carrier for rates and charges that may apply.
- Customers can also apply the discounts to their qualifying broadband that meets the Lifeline requirements.
- Only one Lifeline discount is allowed per household.
Lifeline Discounts
Lifeline provides a discount of $9.25 on monthly service for qualified subscribers. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
Arizona has two discounts programs:
- Federal Lifeline - for low-income households (Federal Only discount).
- Senior Telephone Discount Program (STDP)/Senior TAP - for senior/elderly customers (Federal + State discount).
- The Senior Telephone Discount Program (STDP)/Senior TAP – is only available to applicants that have already been qualified for the Federal Lifeline program.
How to Qualify
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
- Federal Public Housing Assistance
- Food Stamps
- Medicaid
- Supplemental Security Income (SSI)
- Veterans and Survivors Pension Benefits
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
- The Bureau of Indian Affairs General Assistance
- Tribally Administered Temporary Assistance to Needy Families
- Food Distribution Program on Indian Reservations
- Head Start (only for those households meeting its income qualifying standard).
Lifeline National Verifier Applications
You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.
Online Form: www.CheckLifeline.org
If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.
Paper Applications:
If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.
Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.
- Your first and last name
- The first and last name of the person qualified for Lifeline
- Your date of birth
- The date of birth of the person qualified for lifeline
- The last four of your social security number
- The last four of the social security number of the person qualified for lifeline
- Whether you live on tribal lands
Senior Telephone Discount Program(STDP)/Senior TAP Discount
The Telephone Assistance Program (TAP) Senior Telephone Discount Program (STDP)/Senior TAP provides a discount of $3.14 on monthly service for qualified subscribers. (Senior TAP) eligibility is determined by CenturyLink. You MUST participate in Lifeline to participate in Senior TAP.
How to Qualify
Qualifying customers (or a qualifying member of a household) must have household income at or below 135100% of the Federal Poverty Guidelines. Please be aware that the state Senior Telephone Discount Program (STDP)/Senior TAP Telephone Assistance Program discount is only available on voice service.
Senior Telephone Discount Program (STDP)/Senior TAP Application
Former Qwest Customers
- Senior Telephone Discount Program (STDP)/Senior TAPTelephone Assistance Program Application in English
- Senior Telephone Discount Program (STDP)/Senior TAP Telephone Assistance Program Application in Spanish
Please return completed forms along with copies of eligibility documentation to CenturyLink at the address provided on the application. Using any other address will result in the application not being processed without being returned and without notification.
CenturyLink looks forward to providing your communication needs.
Federal Lifeline and California Telephone Assistance Program
On a limited income? You can save money with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (For information on Lifeline discounts for broadband service see Lifeline Overview.)
Services Provided
- CenturyLink's Lifeline service provides access to voice, emergency and operator services, directory assistance and toll limitation for qualifying low-income consumers.
- Unlimited local usage within CenturyLink's defined local calling areas is provided as part of the plan. Additional charges may apply for expanded local calling options.
- Long-distance charges will be assessed by your long-distance carrier - please consult your long-distance carrier for rates and charges that may apply.
- Customers can also apply the discounts to their qualifying broadband that meets the Lifeline requirements.
- Only one Lifeline discount is allowed per household.
Lifeline Discounts
Lifeline provides a Federal discount of $9.25 and a state discountof $5.60 on monthly service for qualified subscribers. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
How to Qualify
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
- Federal Public Housing Assistance
- Food Stamps
- Medicaid
- Supplemental Security Income (SSI)
- Veterans and Survivors Pension Benefits
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
- The Bureau of Indian Affairs General Assistance
- Tribally Administered Temporary Assistance to Needy Families
- Food Distribution Program on Indian Reservations
- Head Start (only for those households meeting its income qualifying standard).
National Lifeline Verifier Applications
You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.
Online Form: www.CheckLifeline.org
If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.
Paper Applications:
If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.
Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.
- Your first and last name
- Your date of birth
- The last four of your social security number
- Whether you live on tribal lands
California Lifeline Telephone Assistance Program Discounts
The California Lifeline Telephone Assistance Program (TAP) provides a discount of $3.50 on monthly service for qualified subscribers. (TAP) eligibility is determined by CenturyLink. You do not need to participate in Lifeline in order to participate in TAP
A household enrolled in California Lifeline (TAP) shall be eligible to receive two California Lifeline (TAP) lines if:
- The household meets all California Lifeline (TAP) eligibility criteria set forth;
- The household has a disabled member who has immediate and continuous access within the household to a TTY; and
- The TTY is issued by DDTP or a medical certificate indicating the household member’s need for a TTY is submitted.
All California Lifeline (TAP) rules and regulations that apply to the first California Lifeline line shall apply equally to the second California Lifeline line provided to the household.
How to Qualify
Qualifying customers (or a qualifying member of a household) must have household income at or below 135150% of the Federal Poverty Guidelines or participate in one of the following programs:
- National School Lunch Program’s Free Lunch Program
- Low Income Home Energy Assistance Program (LIHEAP)
- Women, Infants & Children (WIC)
- Temporary Assistance for Needy Families (TANF)
- Healthy Families Category A
- CalWORKS/StanWORKS/Welfare to Work
- Greater Avenues for Independence (GAIN)
- Federal Public Housing Assistance
- Food Stamps
- Medicaid
- Supplemental Security Income (SSI)
- Veterans and Survivors Pension Benefits
Please be aware that the state California Lifeline Telephone Assistance Program discount is only available on voice service.
California Lifeline Telephone Assistance Program Application
Former CenturyTel/Embarq Customers
- California Lifeline Telephone Assistance Program Application in English
Please return completed forms along with copies of eligibility documentation to CenturyLink at the address provided on the application. Using any other address will result in the application not being processed without being returned and without notification.
CenturyLink looks forward to providing your communication needs.
Federal Lifeline Program in Colorado
On a limited income? You can save money with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (For information on Lifeline discounts for broadband service see Lifeline Overview.)
Services Provided
- CenturyLink's Lifeline service provides access to voice, emergency and operator services, directory assistance and toll limitation for qualifying low-income consumers.
- Unlimited local usage within CenturyLink's defined local calling areas is provided as part of the plan. Additional charges may apply for expanded local calling options.
- Long-distance charges will be assessed by your long-distance carrier - please consult your long-distance carrier for rates and charges that may apply.
- Customers can also apply the discounts to their qualifying broadband that meets the Lifeline requirements.
- Only one Lifeline discount is allowed per household.
Lifeline Discounts
Lifeline provides a discount of $9.25 on monthly service for qualified subscribers. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
How to Qualify
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
- Federal Public Housing Assistance
- Food Stamps
- Medicaid
- Supplemental Security Income (SSI)
- Veterans and Survivors Pension Benefits
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
- The Bureau of Indian Affairs General Assistance
- Tribally Administered Temporary Assistance to Needy Families
- Food Distribution Program on Indian Reservations
- Head Start (only for those households meeting its income qualifying standard).
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
Lifeline National Verifier Applications
You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.
Online Form: www.CheckLifeline.org
If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.
Paper Applications:
Former CenturyTel/Embarq Customers
Former Qwest Customers
If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.
Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.
- Your first and last name
- Your date of birth
- The last four of your social security number
- Whether you live on tribal lands
CenturyLink looks forward to providing your communication needs.
Florida Lifeline Services
Giving you the phone discount you need.
On a limited income? You can save with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (See Lifeline Overview)
Services Provided
CenturyLink's Lifeline service provides access to voice, broadband, emergency and operator services, directory assistance and toll limitation for qualifying low-income consumers.
Unlimited local usage within CenturyLink's defined local calling areas is provided as part of the plan.
Long-distance charges will be assessed by your long-distance carrier - please consult your long-distance carrier for rates and charges that may apply.
Customers can also apply the discounts to their qualifying broadband that meets the Lifeline requirements. (See Lifeline Overview)
Only one Lifeline discount is allowed per household.
Lifeline Discounts
Lifeline provides a discount of $9.25 on monthly service for qualified subscribers in Florida. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
How to Qualify
Qualifying customers (or a qualifying member of a household) in Minnesota must participate in one of the following programs:
- Federal Public Housing Assistance
- Food Stamps
- Income at or below 135% of the Federal Poverty Guidelines
- Medicaid
- Supplemental Security Income (SSI)
- Veterans and Survivors Pension Benefits
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she participates in one of the programs listed above, the Bureau of Indian Affairs General Assistance, Tribally Administered Temporary Assistance to Needy Families, Food Distribution Program on Indian Reservations; or Head Start (only for those households meeting its income qualifying standard).
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility is required to enroll. Consumers who willfully make false statements in order to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
Applications
To apply for Lifeline discounts, select one of the applications below:
- Florida Lifeline application in English
- Florida Lifeline application en Espanol
- In some cases, it may be faster to apply directly to the Florida Public Commission website.
Individuals living in a CenturyLink service area may also call 1-855-954-6546 to obtain an application form.
Federal Lifeline and Idaho Telephone Assistance Program
On a limited income? You can save money with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (For information on Lifeline discounts for broadband service see Lifeline Overview.)
Services Provided
- CenturyLink's Lifeline service provides access to voice, emergency and operator services, directory assistance and toll limitation for qualifying low-income consumers.
- Unlimited local usage within CenturyLink's defined local calling areas is provided as part of the plan. Additional charges may apply for expanded local calling options.
- Long-distance charges will be assessed by your long-distance carrier - please consult your long-distance carrier for rates and charges that may apply.
- Customers can also apply the discounts to their qualifying broadband that meets the Lifeline requirements.
- Only one Lifeline discount is allowed per household
Lifeline Discounts
How to Qualify
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
- Federal Public Housing Assistance
- Food Stamps
- Medicaid
- Supplemental Security Income (SSI)
- Veterans and Survivors Pension Benefits
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
- The Bureau of Indian Affairs General Assistance
- Tribally Administered Temporary Assistance to Needy Families
- Food Distribution Program on Indian Reservations
- Head Start (only for those households meeting its income qualifying standard).
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
National Lifeline Verifier Applications
You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.
Online Form: www.CheckLifeline.org
If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.
Paper Applications:
Former CenturyTel/Embarq Customers
Former Qwest Customers
If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.
Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.
- Your first and last name
- Your date of birth
- The last four of your social security number
- Whether you live on tribal lands
CenturyLink looks forward to providing your communication needs.
Telephone Assistance Program Discounts
The Telephone Assistance Program (TAP) provides a discount of $2.50 on monthly service for qualified subscribers. (TAP) eligibility is determined by CenturyLink. You do not need to participate in Lifeline in order to participate in TAP.
How to Qualify
Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines. Please be aware that the state Telephone Assistance Program discount is only available on voice service.
Telephone Assistance Program Application
Former CenturyTel/Embarq Customers
Former Qwest Customers
Please return completed forms along with copies of eligibility documentation to CenturyLink at the address provided on the application. Using any other address will result in the application not being processed without being returned and without notification.
CenturyLink looks forward to providing your communication needs.
Federal Lifeline Program in Indiana
On a limited income? You can save money with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (For information on Lifeline discounts for broadband service see Lifeline Overview.)
Services Provided
- CenturyLink's Lifeline service provides access to voice, emergency and operator services, directory assistance and toll limitation for qualifying low-income consumers.
- Unlimited local usage within CenturyLink's defined local calling areas is provided as part of the plan. Additional charges may apply for expanded local calling options.
- Long-distance charges will be assessed by your long-distance carrier - please consult your long-distance carrier for rates and charges that may apply.
- Customers can also apply the discounts to their qualifying broadband that meets the Lifeline requirements.
- Only one Lifeline discount is allowed per household.
Lifeline Discounts
Lifeline provides a discount of $9.25 on monthly service for qualified subscribers. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
How to Qualify
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
- Federal Public Housing Assistance
- Food Stamps
- Medicaid
- Supplemental Security Income (SSI)
- Veterans and Survivors Pension Benefits
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
- The Bureau of Indian Affairs General Assistance
- Tribally Administered Temporary Assistance to Needy Families
- Food Distribution Program on Indian Reservations
- Head Start (only for those households meeting its income qualifying standard).
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
Lifeline National Verifier Applications
You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.
Online Form: www.CheckLifeline.org
If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.
Paper Applications:
If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.
Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.
- Your first and last name
- Your date of birth
- The last four of your social security number
- Whether you live on tribal lands
CenturyLink looks forward to providing your communication needs.
Iowa Lifeline Services
Federal Lifeline and Michigan Telephone Assistance Program
Want to save money?! Lifeline services from CenturyLink may help. Lifeline is a government-assistance program for consumers with limited income. It’s designed to help you save money on your monthly local phone service or qualifying broadband service. (For information about Lifeline discounts for broadband service, see Lifeline Overview below.)
Services Provided
- CenturyLink's Lifeline service provides access to voice, emergency and operator services, directory assistance and toll limitation for qualifying low-income consumers.
- Unlimited local usage within CenturyLink's defined local calling areas is provided as part of the plan. Additional charges may apply for expanded local calling options.
- Long-distance charges will be assessed by your long-distance carrier - please consult your long-distance carrier for rates and charges that may apply.
- Customers can also apply the discounts to their qualifying broadband that meets the Lifeline requirements.
- Only one Lifeline discount is allowed per household.
Lifeline Discounts
Lifeline provides a discount on monthly service for qualified subscribers. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
Michigan Lifeline discount:
- $9.25 Lifeline Discount
- $2.00 MPSC Discount
- $1.10 additional discount if you are a senior
How To Qualify
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
- Federal Public Housing Assistance
- Food Stamps
- Medicaid
- Supplemental Security Income (SSI)
- Veterans and Survivors Pension Benefits
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
- The Bureau of Indian Affairs General Assistance
- Tribally Administered Temporary Assistance to Needy Families
- Food Distribution Program on Indian Reservations
- Head Start (only for those households meeting its income qualifying standard).
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
Lifeline National Verifier Applications
You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.
Online Form: www.CheckLifeline.org
If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.
Paper Applications:
If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.
Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.
- Your first and last name
- Your date of birth
- The last four of your social security number
- Whether you live on tribal lands
CenturyLink looks forward to providing your communication needs.
Michigan Telephone Assistance Program
The Michigan Telephone Assistance Program (TAP) provides discounts on monthly service for qualified subscribers. Eligibility is determined by CenturyLink. You MUST first apply for Lifeline before applying to participate in TAP. If you do not qualify for the federal Lifeline discounts you still may be eligible to receive a state TAP discount.
How To Qualify
Qualifying customers (or a qualifying member of a household) must have household income at or below 150% of the Federal Poverty Guidelines. Please be aware that the Michigan TAP discount is only available on a service that includes a voice component.
To qualify for the state-only discount you must meet one of the following qualifications:
- Low Income Housing Energy Assistance Program (LIHEAP)
- National School Lunch Program
- Temporary Assistance for Needy Families
- Income below 150% of the Federal Poverty Guidelines
If you qualify for the Michigan TAP and are a senior citizen, you are eligible for an additional discount on your service:
- $8.25 State Discount
- $2.00 MPSC Discount
- $2.10 additional discount if you are a senior
How do I apply?
You can click on the link below to access a Michigan TAP application; your phone service provider can also assist you with the application. Documentation of eligibility may be required to enroll.
Telephone Assistance Program Application in English
To return to the summary of the Federal Lifeline program, click on this (Lifeline Overview) link.
Minnesota Lifeline Services
Giving you the phone discount you need.
On a limited income? You can save with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (See Lifeline Overview)
Services Provided
- CenturyLink's Lifeline service provides access to voice, emergency and operator services, directory assistance and toll limitation for qualifying low-income consumers.
- Unlimited local usage within CenturyLink's defined local calling areas is provided as part of the plan. Additional charges may apply for expanded local calling options.
- Long-distance charges will be assessed by your long-distance carrier - please consult your long-distance carrier for rates and charges that may apply.
- Customers can also apply the discounts to their qualifying broadband that meets the Lifeline requirements.
- Only one Lifeline discount is allowed per household.
Lifeline Discounts
Lifeline provides a discount of $9.25 on monthly service for qualified subscribers in Minnesota. An additional $3.50 state Telephone Assistance Program discount applies to qualified Lifeline recipients. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
How to Qualify
Qualifying customers (or a qualifying member of a household) in Minnesota must participate in one of the following programs:
- Federal Public Housing Assistance
- Food Stamps
- Income at or below 135% of the Federal Poverty Guidelines
- Medicaid
- Supplemental Security Income (SSI)
- Veterans and Survivors Pension Benefits
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she participates in one of the programs listed above, the Bureau of Indian Affairs General Assistance, Tribally Administered Temporary Assistance to Needy Families, Food Distribution Program on Indian Reservations; or Head Start (only for those households meeting its income qualifying standard).
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility is required to enroll. Consumers who willfully make false statements in order to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
Telephone Assistance Program Discounts
You are not required to be approved for the Lifeline discount in order to be approved for the state Telephone Assistance Program discount.
How to Qualify
Qualifying customers (or a qualifying member of a household) in Minnesota must participate in one of the following programs:
- Federal Public Housing Assistance
- Food Stamps
- Income at or below 135% of the Federal Poverty Guidelines
- Medicaid
- Supplemental Security Income (SSI)
- Veterans and Survivors Pension Benefits
Please be aware that the state Telephone Assistance Program discount is only available on voice service.
The Minnesota Public Utilities Commission (MPUC) regulates the TAP/Lifeline programs. If you have an issue with your telephone or broadband company, contact the MPUC at 651.296.0406 or 1.800.657.3782.
Lifeline Applications
If you are approved for Lifeline, you will automatically be enrolled in the Telephone Assistance Program. You do not need to apply for this discount separately.
Individuals living in a CenturyLink service area may also call 1-855-954-6546 or 1-888-833-9522 (former Qwest territories) to obtain an application form.
Telephone Assistance Program Application
If you’d like to apply for the Telephone Assistance Program only, please complete and return this application along with proof of eligibility.
Federal Lifeline Program in Mississippi
On a limited income? You can save money with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (For information on Lifeline discounts for broadband service see Lifeline Overview.)
Services Provided
- CenturyLink's Lifeline service provides access to voice, emergency and operator services, directory assistance and toll limitation for qualifying low-income consumers.
- Unlimited local usage within CenturyLink's defined local calling areas is provided as part of the plan. Additional charges may apply for expanded local calling options.
- Long-distance charges will be assessed by your long-distance carrier - please consult your long-distance carrier for rates and charges that may apply.
- Customers can also apply the discounts to their qualifying broadband that meets the Lifeline requirements.
- Only one Lifeline discount is allowed per household.
Lifeline Discounts
Lifeline provides a discount of $9.25 on monthly service for qualified subscribers. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
How to Qualify
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
- Federal Public Housing Assistance
- Food Stamps
- Medicaid
- Supplemental Security Income (SSI)
- Veterans and Survivors Pension Benefits
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
- The Bureau of Indian Affairs General Assistance
- Tribally Administered Temporary Assistance to Needy Families
- Food Distribution Program on Indian Reservations
- Head Start (only for those households meeting its income qualifying standard).
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
Lifeline National Verifier Applications
You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.
Online Form: www.CheckLifeline.org
If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.
Paper Applications:
Former CenturyTel/Embarq Customers
Former Qwest Customers
If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.
Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.
- Your first and last name
- Your date of birth
- The last four of your social security number
- Whether you live on tribal lands
CenturyLink looks forward to providing your communication needs.
Federal Lifeline and Missouri Disability Program
Services Provided
- CenturyLink's Lifeline service provides access to voice, emergency and operator services, directory assistance and toll limitation for qualifying low-income consumers.
- Unlimited local usage within CenturyLink's defined local calling areas is provided as part of the plan. Additional charges may apply for expanded local calling options.
- Long-distance charges may apply.
- Customers can also apply the discounts to their qualifying broadband that meets the Lifeline requirements.
- Only one Lifeline discount is allowed per qualified household.
Customers in the state of Missouri have two options for telephone assistance:
- Federal Lifeline
- Missouri Disability discount - only available on voice service.
Lifeline Discounts
How to Qualify
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
- Federal Public Housing Assistance
- Food Stamps
- Medicaid
- Supplemental Security Income (SSI)
- Veterans and Survivors Pension Benefits
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
- The Bureau of Indian Affairs General Assistance
- Tribally Administered Temporary Assistance to Needy Families
- Food Distribution Program on Indian Reservations
- Head Start (only for those households meeting its income qualifying standard).
Lifeline National Verifier Applications
You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.
Online Form: www.CheckLifeline.org
If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.
Paper Applications:
If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.
Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.
- Your first and last name
- The first and last name of the Lifeline qualifying person
- Your date of birth
- The date of birth of the Lifeline qualifying person
- The last four of your social security number
- The last four of the social security number of the Lifeline qualifying person
- Whether you live on tribal lands
Missouri Disability Program Discounts
How to Qualify
- Veteran Administration Disability Benefit
- State Blind Pension
- State Aid to Blind Persons
- State Supplemental Disability Assistance
- Federal Social Security Disability
Please be aware that the Missouri Disability Program discount is only available on voice service.
Missouri Disability Program Application
Please return completed forms along with copies of eligibility documentation to CenturyLink at the address provided on the application. Using any other address will result in the application not being processed without being returned and without notification.
CenturyLink looks forward to providing your communication needs.
Montana Lifeline Services
Services Provided
- CenturyLink's Lifeline service provides access to voice, emergency and operator services, directory assistance and toll limitation for qualifying low-income consumers.
- Unlimited local usage within CenturyLink's defined local calling areas is provided as part of the plan. Additional charges may apply for expanded local calling options.
- Long-distance charges may apply.
- Customers can also apply the discounts to their qualifying broadband that meets the Lifeline requirements.
- Only one Lifeline discount is allowed per qualified household.
Lifeline Discounts
Lifeline provides a discount of $9.25 on monthly service for qualified subscribers. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
How to Qualify
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
- Federal Public Housing Assistance
- Food Stamps
- Medicaid
- Supplemental Security Income (SSI)
- Veterans and Survivors Pension Benefits
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
- The Bureau of Indian Affairs General Assistance
- Tribally Administered Temporary Assistance to Needy Families
- Food Distribution Program on Indian Reservations
- Head Start (only for those households meeting its income qualifying standard).
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
Lifeline National Verifier Applications
You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.
Online Form: www.CheckLifeline.org
If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.
Paper Applications:
If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.
Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.
- Your first and last name
- Your date of birth
- The last four of your social security number
- Whether you live on tribal lands
Telephone Assistance Program Discounts
The Telephone Assistance Program (TAP) provides a discount of $3.50 on monthly service for qualified subscribers. (TAP) eligibility is determined by CenturyLink. You do not need to participate in Lifeline in order to participate in TAP
How to Qualify
Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
- Federal Public Housing Assistance
- Food Stamps
- Medicaid
- Supplemental Security Income (SSI)
- Veterans and Survivors Pension Benefits
Please be aware that the state Telephone Assistance Program discount is only available on voice service.
Telephone Assistance Program Application
Former QWEST Customers
Please return completed forms along with copies of eligibility documentation to CenturyLink at the address provided on the application. Using any other address will result in the application not being processed without being returned and without notification.
CenturyLink looks forward to providing your communication needs.
Nebraska Lifeline Services
Nevada Lifeline Services
New Jersey Lifeline Services
Federal Lifeline and New Mexico Telephone Assistance Program
On a limited income? You can save money with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (For information on Lifeline discounts for broadband service see Lifeline Overview.)
Services Provided
- CenturyLink's Lifeline service provides access to voice, emergency and operator services, directory assistance and toll limitation for qualifying low-income consumers.
- Unlimited local usage within CenturyLink's defined local calling areas is provided as part of the plan. Additional charges may apply for expanded local calling options.
- Long-distance charges may apply.
- Customers can also apply the discounts to their qualifying broadband that meets the Lifeline requirements.
- Only one Lifeline discount is allowed per qualified household.
Lifeline Discounts
Lifeline provides a discount of $9.25 on monthly service for qualified subscribers. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
How to Qualify
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
- Federal Public Housing Assistance
- Food Stamps
- Medicaid
- Supplemental Security Income (SSI)
- Veterans and Survivors Pension Benefits
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
- The Bureau of Indian Affairs General Assistance
- Tribally Administered Temporary Assistance to Needy Families
- Food Distribution Program on Indian Reservations
- Head Start (only for those households meeting its income qualifying standard).
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
Lifeline National Verifier Applications
You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.
Online Form: www.CheckLifeline.org
If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.
Paper Applications:
Former CenturyTel/Embarq Customers
Former Qwest Customers
If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.
Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.
- Your first and last name
- Your date of birth
- The last four of your social security number
- Whether you live on tribal lands
Telephone Assistance Program Discounts
The Telephone Assistance Program (TAP) provides a discount of $3.50 on monthly service for qualified subscribers. (TAP) eligibility is determined by CenturyLink. You do not need to participate in Lifeline in order to participate in TAP
How to Qualify
Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
- Federal Public Housing Assistance
- Food Stamps
- Medicaid
- Supplemental Security Income (SSI)
- Veterans and Survivors Pension Benefits
Please be aware that the state Telephone Assistance Program discount is only available on voice service.
Telephone Assistance Program Application
Former CenturyTel/Embarq Customers
Former Qwest Customers
- Telephone Assistance Program Application in English
- Telephone Assistance Program Application in Spanish
Please return completed forms along with copies of eligibility documentation to CenturyLink at the address provided on the application. Using any other address will result in the application not being processed without being returned and without notification.
CenturyLink looks forward to providing your communication needs.
Federal Lifeline Program in North Carolina
On a limited income? You can save money with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (For information on Lifeline discounts for broadband service see Lifeline Overview.)
Services Provided
- CenturyLink's Lifeline service provides access to voice, emergency and operator services, directory assistance and toll limitation for qualifying low-income consumers.
- Unlimited local usage within CenturyLink's defined local calling areas is provided as part of the plan. Additional charges may apply for expanded local calling options.
- Long-distance charges will be assessed by your long-distance carrier - please consult your long-distance carrier for rates and charges that may apply.
- Customers can also apply the discounts to their qualifying broadband that meets the Lifeline requirements.
- Only one Lifeline discount is allowed per household.
Lifeline Discounts
Lifeline provides a discount of $9.25 on monthly service for qualified subscribers. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
How to Qualify
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
- Federal Public Housing Assistance
- Food Stamps
- Medicaid
- Supplemental Security Income (SSI)
- Veterans and Survivors Pension Benefits
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
- The Bureau of Indian Affairs General Assistance
- Tribally Administered Temporary Assistance to Needy Families
- Food Distribution Program on Indian Reservations
- Head Start (only for those households meeting its income qualifying standard).
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
Lifeline National Verifier Applications
You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.
Online Form: www.CheckLifeline.org
If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.
Paper Applications:
If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.
Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.
- Your first and last name
- Your date of birth
- The last four of your social security number
- Whether you live on tribal lands
CenturyLink looks forward to providing your communication needs.
North Dakota Lifeline Services
On a limited income? You can save money with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (For information on Lifeline discounts for broadband service see Lifeline Overview.)
Services Provided
- CenturyLink's Lifeline service provides access to voice, emergency and operator services, directory assistance and toll limitation for qualifying low-income consumers.
- Unlimited local usage within CenturyLink's defined local calling areas is provided as part of the plan. Additional charges may apply for expanded local calling options.
- Long-distance charges will be assessed by your long-distance carrier - please consult your long-distance carrier for rates and charges that may apply.
- Customers can also apply the discounts to their qualifying broadband that meets the Lifeline requirements.
- Only one Lifeline discount is allowed per household
Lifeline Discounts
How to Qualify
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
- Federal Public Housing Assistance
- Food Stamps
- Medicaid
- Supplemental Security Income (SSI)
- Veterans and Survivors Pension Benefits
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
- The Bureau of Indian Affairs General Assistance
- Tribally Administered Temporary Assistance to Needy Families
- Food Distribution Program on Indian Reservations
- Head Start (only for those households meeting its income qualifying standard).
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
- Federal Public Housing Assistance
- Food Stamps
- Medicaid
- Supplemental Security Income (SSI)
- Veterans and Survivors Pension Benefits
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
- The Bureau of Indian Affairs General Assistance
- Tribally Administered Temporary Assistance to Needy Families
- Food Distribution Program on Indian Reservations
- Head Start (only for those households meeting its income qualifying standard).
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
Lifeline National Verifier Applications
You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.
Online Form: www.CheckLifeline.org
If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.
Paper Applications:
If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.
Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.
- Your first and last name
- Your date of birth
- The last four of your social security number
- Whether you live on tribal lands
CenturyLink looks forward to providing your communication needs.
Oregon Lifeline Services
Pennsylvania Lifeline Services
On a limited income? You can save money with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (For information on Lifeline discounts for broadband service see Lifeline Overview.)
Services Provided
- CenturyLink's Lifeline service provides access to voice, emergency and operator services, directory assistance and toll limitation for qualifying low-income consumers.
- Unlimited local usage within CenturyLink's defined local calling areas is provided as part of the plan. Additional charges may apply for expanded local calling options.
- Long-distance charges will be assessed by your long-distance carrier - please consult your long-distance carrier for rates and charges that may apply.
- Customers can also apply the discounts to their qualifying broadband that meets the Lifeline requirements.
- Only one Lifeline discount is allowed per household.
Lifeline Discounts
Lifeline provides a discount of $9.25 on monthly service for qualified subscribers. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
How to Qualify
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
- Federal Public Housing Assistance
- Food Stamps
- Medicaid
- Supplemental Security Income (SSI)
- Veterans and Survivors Pension Benefits
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
- The Bureau of Indian Affairs General Assistance
- Tribally Administered Temporary Assistance to Needy Families
- Food Distribution Program on Indian Reservations
- Head Start (only for those households meeting its income qualifying standard).
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
Lifeline National Verifier Applications
You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.
Online Form: www.CheckLifeline.org
If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.
Paper Applications:
If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.
Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.
- Your first and last name
- Your date of birth
- The last four of your social security number
- Whether you live on tribal lands
CenturyLink looks forward to providing your communication needs.
South Carolina Lifeline Services
South Dakota Lifeline Services
On a limited income? You can save money with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (For information on Lifeline discounts for broadband service see Lifeline Overview.)
Services Provided
- CenturyLink's Lifeline service provides access to voice, emergency and operator services, directory assistance and toll limitation for qualifying low-income consumers.
- Unlimited local usage within CenturyLink's defined local calling areas is provided as part of the plan. Additional charges may apply for expanded local calling options.
- Long-distance charges will be assessed by your long-distance carrier - please consult your long-distance carrier for rates and charges that may apply.
- Customers can also apply the discounts to their qualifying broadband that meets the Lifeline requirements.
- Only one Lifeline discount is allowed per household
Lifeline Discount
How to Qualify
- Federal Public Housing Assistance
- Food Stamps
- Medicaid
- Supplemental Security Income (SSI)
- Veterans and Survivors Pension Benefits
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
- The Bureau of Indian Affairs General Assistance
- Tribally Administered Temporary Assistance to Needy Families
- Food Distribution Program on Indian Reservations
- Head Start (only for those households meeting its income qualifying standard).
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
Lifeline National Verifier Applications
- Your first and last name
- Your date of birth
- The last four of your social security number
- Whether you live on tribal lands
CenturyLink looks forward to providing your communication needs.
Federal Lifeline Program in Tennessee
On a limited income? You can save money with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (For information on Lifeline discounts for broadband service see Lifeline Overview.)
Services Provided
- CenturyLink's Lifeline service provides access to voice, emergency and operator services, directory assistance and toll limitation for qualifying low-income consumers.
- Unlimited local usage within CenturyLink's defined local calling areas is provided as part of the plan. Additional charges may apply for expanded local calling options.
- Long-distance charges will be assessed by your long-distance carrier - please consult your long-distance carrier for rates and charges that may apply.
- Customers can also apply the discounts to their qualifying broadband that meets the Lifeline requirements.
- Only one Lifeline discount is allowed per household.
Lifeline Discounts
Lifeline provides a discount of $9.25 on monthly service for qualified subscribers. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
How to Qualify
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
- Federal Public Housing Assistance
- Food Stamps
- Medicaid
- Supplemental Security Income (SSI)
- Veterans and Survivors Pension Benefits
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
- The Bureau of Indian Affairs General Assistance
- Tribally Administered Temporary Assistance to Needy Families
- Food Distribution Program on Indian Reservations
- Head Start (only for those households meeting its income qualifying standard).
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
Lifeline National Verifier Applications
You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.
Online Form: www.CheckLifeline.org
If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.
Paper Applications:
If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.
Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.
- Your first and last name
- Your date of birth
- The last four of your social security number
- Whether you live on tribal lands
CenturyLink looks forward to providing your communication needs.
Texas Lifeline Services
Tribal Lifeline Services
Utah Lifeline Services
On a limited income? You can save money with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (For information on Lifeline discounts for broadband service see Lifeline Overview.)
Services Provided
- CenturyLink's Lifeline service provides access to voice, emergency and operator services, directory assistance and toll limitation for qualifying low-income consumers.
- Unlimited local usage within CenturyLink's defined local calling areas is provided as part of the plan. Additional charges may apply for expanded local calling options.
- Long-distance charges will be assessed by your long-distance carrier - please consult your long-distance carrier for rates and charges that may apply.
- Customers can also apply the discounts to their qualifying broadband that meets the Lifeline requirements.
- Only one Lifeline discount is allowed per household.
Lifeline Discounts
Lifeline provides a discount of $9.25 on monthly service for qualified subscribers. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
How to Qualify
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
- Federal Public Housing Assistance
- Food Stamps
- Medicaid
- Supplemental Security Income (SSI)
- Veterans and Survivors Pension Benefits
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
- The Bureau of Indian Affairs General Assistance
- Tribally Administered Temporary Assistance to Needy Families
- Food Distribution Program on Indian Reservations
- Head Start (only for those households meeting its income qualifying standard).
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
Lifeline National Verifier Applications
You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.
Online Form: www.CheckLifeline.org
If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.
Paper Applications:
If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.
Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.
- Your first and last name
- Your date of birth
- The last four of your social security number
- Whether you live on tribal lands
CenturyLink looks forward to providing your communication needs.
Washington Lifeline Services
Wisconsin Lifeline Services
Giving you the phone discount you need.
On a limited income? You can save with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (See Lifeline Overview)
Services Provided
CenturyLink's Lifeline service provides access to voice, broadband, emergency and operator services, directory assistance and toll limitation for qualifying low-income consumers.
Unlimited local usage within CenturyLink's defined local calling areas is provided as part of the plan. Additional charges may apply for expanded local calling options.
Long-distance charges may be assessed by your long-distance carrier - please consult your long-distance carrier for rates and charges that may apply.
Customers can also apply the discounts to their qualifying broadband that meets the Lifeline requirements. (See Lifeline Overview)
Only one Lifeline discount is allowed per household.
Lifeline Discounts
Lifeline provides a discount on monthly service for qualified subscribers in Wisconsin. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
How to Qualify
Federal and State Discounts
Qualifying customers (or a qualifying member of a household) in Wisconsin must participate in one of the following programs to receive both the Federal and State Lifeline discounts:
- Federal Public Housing Assistance
- Food Stamps
- Income at or below 135% of the Federal Poverty Guidelines
- Medicaid
- Supplemental Security Income (SSI)
- Veterans and Survivors Pension Benefits
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she participates in one of the programs listed above, the Bureau of Indian Affairs General Assistance, Tribally Administered Temporary Assistance to Needy Families, Food Distribution Program on Indian Reservations; or the Head Start program (only for those households meeting its income qualifying standard).
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility is required to enroll. Consumers who willfully make false statements in order to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
Wisconsin Broadband Lifeline for Disabled Customers
Customers in Wisconsin with a disability that prevents them from using voice communications may apply for the Broadband Lifeline program. Applications for this program must include certification of the stated disability by a proper authority. This program provides Lifeline discounts on Broadband services that would replace any voice services in the residence.
Applications
To apply for Lifeline discounts, select one of the applications below:
- Lifeline Application in English
- Lifeline Application en Espanol
- Disability Lifeline Broadband Application
Individuals living in a CenturyLink service area may also call 1-855-954-6546 to obtain an application form.
Federal Lifeline Program in Wyoming
On a limited income? You can save money with Lifeline services from CenturyLink. This government assistance program can help you save on your monthly local phone service or qualifying broadband service. (For information on Lifeline discounts for broadband service see Lifeline Overview.)
Services Provided
- CenturyLink's Lifeline service provides access to voice, emergency and operator services, directory assistance and toll limitation for qualifying low-income consumers.
- Unlimited local usage within CenturyLink's defined local calling areas is provided as part of the plan. Additional charges may apply for expanded local calling options.
- Long-distance charges will be assessed by your long-distance carrier - please consult your long-distance carrier for rates and charges that may apply.
- Customers can also apply the discounts to their qualifying broadband that meets the Lifeline requirements.
- Only one Lifeline discount is allowed per household.
Lifleline Discounts
Lifeline provides a discount of $9.25 on monthly service for qualified subscribers. Residents of American Indian tribal lands may qualify for up to an additional $25 of enhanced Lifeline support monthly. They may also qualify for the Link-Up program, which helps tribal consumers pay the initial installation costs of obtaining telephone or broadband service. Link-Up provides a credit of up to $100 for the initial installation charges for tribal consumers.
How to Qualify
Lifeline eligibility is determined by the Federal Communication Commission’s (FCC) Lifeline National Verifier. Qualifying customers (or a qualifying member of a household) must have household income at or below 135% of the Federal Poverty Guidelines or participate in one of the following programs:
- Federal Public Housing Assistance
- Food Stamps
- Medicaid
- Supplemental Security Income (SSI)
- Veterans and Survivors Pension Benefits
An individual living on tribal lands may qualify for Lifeline and Link-Up discounts if he or she meets the criteria stated above, or participates in one of the following programs:
- The Bureau of Indian Affairs General Assistance
- Tribally Administered Temporary Assistance to Needy Families
- Food Distribution Program on Indian Reservations
- Head Start (only for those households meeting its income qualifying standard).
Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone or broadband account, including landline or wireless phone service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility may be required to enroll. Consumers who willfully make false statements to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
Lifeline National Verifier Applications
You can either use the online application or the paper application to apply for the Lifeline discount through the National Verifier.
Online Form: www.CheckLifeline.org
If you use the online form, you may be required to upload documentation of your eligibility. Be sure to have images of those document ready for upload. You will be told your eligibility results for the Lifeline discount within a few minutes of completing the online form.
Paper Applications:
Former CenturyTel/Embarq Customers
Former Qwest Customers
If you use the paper application, please return completed forms along with copies of eligibility documentation to the Lifeline National Verifier at the address provided on the application. It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Provided documentation will not be returned.
Once approved for Lifeline by the National Verifier, please contact us at CenturyLink to request the Lifeline discount. You will be asked for the following information to allow CenturyLink to find you in the National Verifier database.
- Your first and last name
- Your date of birth
- The last four of your social security number
- Whether you live on tribal lands
CenturyLink looks forward to providing your communication needs.
