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Important update: On December 31, 2021, the Emergency Broadband Benefit Program (EBBP) became the Affordable Connectivity Program (ACP).

Affordable Connectivity Program

The Affordable Connectivity Program (ACP) is a program newly created by Congress and managed by the FCC. It is designed to make the internet more affordable and replaced the Emergency Broadband Benefit Program (EBBP) on December 31, 2021. The ACP provides up to $30 per month toward a household’s internet bill, or up to $75 per month for Tribal households.

The Emergency Broadband Program (EBBP) closed to new enrollments on December 30, 2021.
 

If you are already enrolled in EBBP, you will continue to receive your current monthly benefit until March 1, 2022.  At that time, the monthly benefit amount will change from up to $50 to up to $30. Households located on Tribal lands will continue to receive up to $75 per month.
 

You will be notified if you are required to take any action to receive the ACP credit after March 1, 2022. Additionally, you can make changes to your services at any time.


Do I qualify for Affordable Connectivity Program benefits?

Your household is eligible if you have an income at or below 200% of federal poverty guidelines.

OR if any member of your household:

  • Qualifies for certain assistance programs, such as Medicaid, SNAP, federal public housing assistance, WIC, or Lifeline. If you are already enrolled in Lifeline, you automatically qualify for ACP.

  • Receives benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision.

  • Received a Federal Pell Grant during the current award year.

  • Participates in Tribal specific programs, such as Bureau of Indian Affairs General Assistance, Tribal TANF, or Food Distribution Program on Indian Reservations (FDPIR).


See complete qualification details on the USAC site

Note: Households that qualified for the Emergency Broadband Benefit due to a substantial loss of income after job loss or furlough since February 29, 2020 due to COVID-19 will need to re-qualify for the Affordable Connectivity Program.


Apply to receive benefits on your CenturyLink account

Step 1

National Verifier will determine whether you are eligible for the program benefits.

Important: When completing the National Verifier form, use the same information as for the primary holder of your CenturyLink account.


Step 2

Complete the CenturyLink form to have the discount applied to your account.

You can expect to see one or more emails from CenturyLink after you've submitted our form, including confirmation that we've received your application and notice of approval or next steps needed to get approved.


Frequently asked questions about the Affordable Connectivity Program

Your household is eligible if you have an income at or below 200% of federal poverty guidelines.

OR if any member of your household:

  • Qualifies for certain assistance programs, such as Medicaid, SNAP, federal public housing assistance, WIC, or Lifeline. If you are already enrolled in Lifeline, you automatically qualify for ACP.

  • Receives benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision.

  • Received a Federal Pell Grant during the current award year.


  • Participates in Tribal specific programs, such as Bureau of Indian Affairs General Assistance, Tribal TANF, or Food Distribution Program on Indian Reservations (FDPIR).
     

See complete qualification details on the USAC site

Note: Households that qualified for the Emergency Broadband Benefit due to a substantial loss of income after job loss or furlough since February 29, 2020 due to COVID-19 will need to re-qualify for the Affordable Connectivity Program.

Yes! In fact, if you are already a Lifeline customer, you are automatically qualified for the ACP. However, you must still complete the CenturyLink application to give us permission to share your account information with the ACP and to apply the discount to your service. Please note that being a Lifeline customer does NOT automatically enroll you in ACP.

Yes. You must complete the CenturyLink application within 90 days of receiving a qualification number from National Verifier.

The Affordable Connectivity Program discount will be applied to the internet charges on your monthly service. If you qualify for ACP, you may also qualify for Lifeline, which can provide you with assistance for your phone service.

No, the ACP does not have a minimum speed requirement.

No, the Affordable Connectivity Program can only be applied to service charges and not to installation charges.

If your current internet service is not eligible for the discount, our agents will be happy to talk to you about options to upgrade or change your plan to one that is eligible.

If you live in an apartment, condo, duplex, or other multi-family building and your internet service is included as part of your monthly rent, talk with your property manager or landlord about working with the service provider for your building to learn more about benefits available for eligible residents.

No. There is one Affordable Connectivity Program benefit for any given household (that is, for all individuals at an address).

Yes, you can get the Affordable Connectivity Program benefit even if you owe a past-due amount.

The ACP is a long-term federal program designed to ensure qualified customers can afford the internet service they need for school, work, health care, and more. If the program ends or eligibility qualifications change, you will be notified.

Current EBBP recipients will continue to receive their current benefit amount until March 1, 2022. At that time, the monthly benefit amount will change from up to $50 to up to $30 per month. Households located on Tribal lands will continue to receive up to $75 per month.

Current EBBP recipients will be notified they are required to take any action to receive the ACP credit after March 1, 2022.

The ACP is a long-term federal program designed to ensure qualified customers can afford the internet service they need for school, work, health care, and more. if the program ends or eligibility qualifications change, you will be notified.

All participating customers are asked to opt-in to continue internet service after the Affordable Connectivity Program ends. The opt-in or opt-out option is part of the CenturyLink ACP application.