Sign in to Control Center and click Billing, then click Billing Requests.
Control Center will list all your billing tickets and details for each ticket.
- Billing ticket number
- Ticket title
- Account (the account number the ticket was opened for)
- Billed date (the date of the last bill for the account)
- Submitted date
- Last activity (when the ticket was last updated)
To view more details of a billing ticket, click the row for that ticket.
It typically takes 24–48 hours for a ticket to be assigned to an agent. After it's assigned, the status will change from Open to Processing.