Pay your bill online in Control Center

Pay your bill in Control Center using a credit card or bank account, make a one-time payment, or set up automatic payments.

To pay online in Control Center, first sign in to Control Center. Then click Billing, and then Make Payment.

screenshot from Control Center - pay bill
  1. Check the box next to each account you want to make a payment on. Enter the Amount to Pay in that column. By default, Control Center will assume you want to pay the full amount owed.

  2. Click Continue to proceed to payment method options: Bank account or credit card.

Pay by bank account

  1. Continuing from above, click No Fee - Pay With Bank Account.

  2. Do one of the following:

    • To make a payment using a saved bank account, select the account you'd like to use from the Method of Payment field. Skip to step 4.

    • To make a payment using a new account, continue to the next step. You will have the options to save the information for future payments.
  1. In the Method of Payment field, select the type of account you'd like to use (checking or savings).

  2. Fill in the routing number and account number of your bank account. If you want to save this account for future payments, select the Save this payment method checkbox. Your bank account information is stored securely by our payment processing vendor. CenturyLink does not store this information.

  3. Select the I agree to these Terms and Conditions checkbox.
  1. Click Next.

  2. Verify that the information you entered is correct, then click Submit Payment. If the information is not correct, click the green Make Changes link and make your corrections.

  3. Review and keep the confirmation information that appears on the screen.

    Control Center will send an email confirming your payment. If you don't receive the email, make sure your contact information is correct.

Pay by credit card

CenturyLink accepts Visa, MasterCard, and Discover.

  1. Continuing from above, click Fee - Pay With Credit or Debit Card. CenturyLink charges a convenience fee for payment on each account to pay with a credit card. To accept this fee and complete your payment, click I Agree. (You can avoid this fee if you pay by bank account.)

  2. Do one of the following:

    • To make a payment using a saved card, select the card you'd like to use from the Method of Payment field, and skip to step 5.

    • To make a payment using a new card, continue with the next step. You will have the option to save the information for future payments.
  1. In the Method of Payment field, select New Credit or Debit Account.

  2. Enter your credit card information. 
  1. Select the I agree to these Terms and Conditions checkbox.

  2. If you want to save the card for future use, click the Save this payment method checkbox.

  3. Click Next.

  4. Verify that the information you entered is correct, then click Submit Payment. If the information is not correct, click the green Make Changes link and make your corrections.

  5. Review and save the confirmation information that appears on the screen.

    Control Center will send an email confirming your payment. If you don't receive an email, make sure your contact information is correct.