Because fiber-optic internet technology is so fast and runs on a different network, many older modem and router models are incompatible. To use fiber service, you'll need a fiber internet router. If you're considering a fiber-ready router from a third-party supplier, you may want to rethink that. At CenturyLink, we strongly recommend against doing so for a few reasons:
- We can't guarantee that third-party equipment will work with our network.
- If something goes wrong, you won't be covered by our equipment replacement plan, and your technical support will be limited.
- CenturyLink technicians are unable to install third-party equipment.
To take the guesswork out of installation and to ensure you get the support you need, we suggest buying or leasing a CenturyLink fiber-ready modem. The best model will be automatically selected when you place your order. You can also check out our modem FAQs for an updated list of the best routers to use with CenturyLink fiber service.