Your CenturyLink Account

Quick links to top account topics

Need your CenturyLink account number?

How to find your account number on your paper bill, in My CenturyLink, in your Welcome Letter, or in an order confirmation.

How to track your order status

To find out when service will be turned on, check your inbox for a confirmation email with activation details.

Need your service turned back on?

Pay online or use our automated phone system to get your service turned on within 24 hours.

How to cancel your CenturyLink service

Take your service with you when you move, temporarily suspend it or disconnect it entirely.

Manage your technician appointment

See what your appointment time is, cancel or reschedule your service appointment. 

Get settled before you move

Let us get your service up and running at your new place, so it's ready when you are.

Need to make payment arrangements?
Download the My CenturyLink app to manage your account wherever you are.

Download at Google PlayDownload from the Apple Store

Manage your CenturyLink account online

How to enroll in My CenturyLink

Create a username and password to create a new account and manage all your CenturyLink accounts in one place.

Forgot your username or password?

Can't remember your login for My CenturyLink? Don't worry, we can help you reset them.

Get the My CenturyLink app

Download the mobile app on your Android or iOS device to manage your account wherever you are.

Turn on paperless billing

Get the same information without the clutter of a paper bill. Go paperless today!

My CenturyLink

Pay your bill, turn on paperless billing, change notifications and manage preferences online at My CenturyLink.

More billing and account tools

Understanding your bill

Learn about how your CenturyLink services are billed, and where to find them on your monthly bill.

AutoPay

AutoPay is a secure and convenient way to pay your monthly bill automatically, with the method of your choice.

Ways to pay your bill

There are several ways to pay your bill. Learn more and pick the method that works for you.

SimplePay

With SimplePay, enjoy high-speed internet at month-to-month prepaid pricing, with no long-term commitment.

Your SimplePay account
Sign in to view your subscription online.
Quick Bill Pay
Make one-time bill payments the quick way with online Quick Bill Pay. No login required.