- Legal Notices
- Confidentiality of Customer Proprietary Network Information
- Acceptable Use Policy
- Service Level Agreement
- State Service Agreements
- State Tariffs
- Interstate Month-to-Month Private Line and Network Services Agreements and Exhibits
- Month-to-Month Wholesale Data Services Agreement and Exhibits
- CPE
- CenturyLink™ Select Advantage® Detailed Descriptions
- Professional Services
- Regulatory Documents
- Arizona Consumers
- NJ Bill of Rights
- Network Disclosures
- CenturyLink® Internet Subscriber Agreement
- CenturyLink Connected Voice Subscriber Agreement
- CenturyLink Retail Product Agreement
- CenturyLink 911 and Service Limitations
- CenturyLink Business VoIP Combined Agreement and 911 Acknowledgment
- CenturyLink Personal Digital Vault™
- CenturyLink Zone User Agreement Terms of Service
- SD-WAN International Zone List
- Electronic Signatures
- IP Voice Services Guide (pdf)
- Do Not Call Policy (pdf)
Arizona Opt-in Customer Proprietary Network Information (CPNI) Notice
Telecommunications companies are required by law to treat telephone account information confidentially. The information is called Customer Proprietary Network Information (CPNI) and includes the telephone lines, features and other telecommunications services you purchase, as well as the usage associated with those services, including call detail information appearing in your bill. CenturyLink has always treated this information confidentially and remains committed to its long-standing policy. CPNI does not include your name, address, or telephone number.
At CenturyLink, we feel our job is to keep you current on new technologies; to understand your total personal or business needs; and to offer total solutions to meet those needs. With your approval, we will use your telephone account information to offer you CenturyLink services, such as local, long distance, and Internet and services we may offer with our partners, such as wireless and video. CenturyLink may also share your account information with businesses acting on CenturyLink's behalf, such as marketing and sales agents. Your willingness to let us use your CenturyLink telecommunications account information and share it within the CenturyLink companies will allow us to do our job and serve you in ways that will meet or exceed your expectations in the years to come.
You can give us your approval (and we hope you do) or not, it’s up to you and you can change your mind at any time, just let us know. Whatever your decision, we’ll honor it and it won’t affect the quality of service we provide you or impact the products and services you currently subscribe to.
