Small Business help

Setting billing reminders

You can schedule to receive up to two emails alerting you that your bill is due. You pick the number of days before the bill is due to receive the email.

To set bill due reminders:

  1. Click Billing, then click Invoices.

    Control Center lists your accounts, the total amount due and due date for each account, whether the account is enrolled in paperless billing, and whether the account is enrolled in Autopay.
  1. Search for the account you want to set billing reminders for by doing one of the following:

    • Sort your invoices using the Sort by… list (e.g., Account Number). You can toggle between descending and ascending order using the arrow to the right of the Sort by… list.

    • Filter your invoices by account group by selecting an option from the View All (Default)… list.

    • Search for a specific account (by invoice number, account group, etc.) using the Search by… field and search box.

  2. After you find the account you want, click the row for the account.

    Control Center displays for the account such as billing address, due date, last payment (and date received), delivery method, whether the account is enrolled in Autopay.
  1. Click Set Reminders.
  1. To set an email reminder for the account, click the first checkbox, then select the number of days before your due date when you want to be reminded (up to 15 days).

  2. If you want to set up a second email reminder for the account, click the second checkbox, then select the number of days before your due date when you want to be reminded.

  3. When you're done, click Save.
Not quite right?
Try one of these other, popular support topics:
        Billing support
        Repair tickets
        User profiles
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