Set billing reminders

You can schedule to receive up to two emails alerting you that your bill is due. You pick the number of days before the bill is due to receive the alerts.

To view the status of your repair tickets:

  1. Search for the account you want to set billing reminders for by doing one of the following:

    • Sort your invoices using the Sort by… list (e.g., Account Number). You can toggle between descending and ascending order using the arrow to the right of the Sort by… list.

    • Tilter your invoices by account group by selecting an option from the View All (Default)… list.
    • Search for a specific account (by invoice number, account group, etc.) using the Search by… field and search box.
  1. After you find the account you want, click the row for the account.

    Control Center displays for the account such as billing address, due date, last payment (and date received), delivery method, whether the account is enrolled in Autopay.
screenshot from Control Center - invoice details
  1. Click Set Reminders.
screenshot from Control Center - set billing reminders
  1. To set an email reminder for the account, click the first checkbox, then select the number of days before your due date when you want to be reminded (up to 15 days).
  1. If you want to set up a second email reminder for the account, click the second checkbox, then select the number of days before your due date when you want to be reminded.
  1. When you're done, click Save.