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1. Log in to the SIMPLE administrator portal. (This brings you to the My CenturyLink sign-in page. This is correct. After you enter the username and password you use for SIMPLE, you will be redirected to the administrator portal.)
This is a three-step process:
After you've uploaded the file, you can check to see if it uploaded successfully.
Use a list to search for users if you don't want to narrow your selection too much.
Use filters to search if you know exactly what you're looking for, so you can narrow down the information to quickly find it.
Use column headings to sort your user information in ascending or descending order.
To reboot a phone onsite:
As the phone reboots it may recycle more than one time. If the reboot cycle is interrupted, it can cause problems with the phone’s configuration. We suggest the user step away from their desk, so they're not tempted to lift the handset.
To reboot a phone offsite:
The calling permission types include:
Repeat this process for any custom setting your user needs.
Before you assign a new phone to a user, you need to remove the old one.
Next, assign the new phone to that user:
If a new user is replacing the existing user immediately, you can edit the user to change the name, email address, and portal ID. Or, you can set up a new user for the phone at a later date.
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