To reboot a phone onsite:
- Unplug the network cable from the back of the phone, make a note of which port it was unplugged from, then wait 10 seconds.
- Plug the network cable back into the phone, making sure you plug it into the port it was unplugged from, then wait 5 minutes.
As the phone reboots it may recycle more than one time. If the reboot cycle is interrupted, it can cause problems with the phone’s configuration. We suggest the user step away from their desk, so they're not tempted to lift the handset.