Remove a SIMPLE user

As an administrator, you can remove a user by deprogramming the user's phone. When you do this, the seat license, phone number, and MAC address return to your inventory.

If a new user is replacing the existing user immediately, you can edit the user to change the name, email address, and portal ID. Or, you can set up a new user for the phone at a later date.

To remove a user:

  1. From the Actions list, click Remove User.
  1.  Click Remove.

    You can now unplug the phone and store it for the next user.

Was this page helpful?