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If you are a system administrator for your SIMPLE phone, you can access the Devices tab.
To view options to upload and download files, click the arrow in the white box next to Actions:
To figure out why a phone isn't working, the first step you can take is to view a list of line states. This list shows which lines are connected or registered to the network.
Click on Line States from the Devices tab. A list of the phones and services built for your organization will be displayed.
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