Small Business support

SIMPLE Profile tab

From the Profile tab, you can update your contact information, provide additional information, see a list of your numbers, and write notes.

Under the Contact Info tab is information about the number and the person assigned to the number. In addition to being used by your company,  it's also used by first responders. You'll find the following information:
  • site name
  • type of site
  • country
  • time zone
  • language
  • site contact name
  • phone number
  • email
  • fax
  • address
The Additional Info capability is not available at this time.
Under the My Numbers tab you'll find a list of phone numbers and the following information associated with them:
  • phone type
  • station type
  • first and last name of the person assigned to the number
  • address
  • whether call recording is on
  • the option to set the number as the main number
Under the Notes tab, members of your team can write notes to each other which are compiled and saved to the page. The following filters are available to search notes by:
  • added by—the person who wrote the message
  • words—from the list select how you want the words sorted: start with, contains, or equal to
  • value—type the words you want to search by
See all Small Business customer service topics for: