Wholesale: Products & Services

CenturyLink Choice Home™ Plus Packages V8.0

NOTE: CenturyLink Choice Home™ Plus Packages are grandfathered effective June 18, 2010. This package is not available as a new service in all states except New Mexico and Montana. Contact your CenturyLink Sales Executive for additional information.

NOTE: CenturyLink Choice Home™ Plus Packages are grandfathered effective October 9, 2010 in the state of New Mexico. This package is not available as a new service in all states except Montana. Contact your CenturyLink Sales Executive for additional information.

NOTE: CenturyLink Choice Home™ Plus Packages are grandfathered effective June 18, 2011 in the state of Montana. This package is not available as a new service in any of the 14-state local service territory. Contact your CenturyLink Sales Executive for additional information.

History Log

Product Description

CenturyLink Choice Home Plus is a package which includes a flat rated residential line and a choice of any or all of the features included in the Features Chart in the Ordering Section of this document.

2-Line CenturyLink Choice Home Plus Package offers the same elements as the 1-Line package but with an additional flat rated residential line. Features added to the second line of the package will be billed at the monthly Tariffs/Catalogs/Price Lists rate, less any applicable Wholesale discount.

Availability

CenturyLink Choice Home Plus are available where facilities exist throughout CenturyLink QC except in Idaho-North (ID-N).

Compatibility & Restrictions

For specific feature compatibility and restrictions, see the individual feature Product Catalogs (PCATs).

CenturyLink Choice Home Plus Packages can not be provided on the same line with other packages.

CenturyLink Choice Home Plus Packages are compatible with residential line Universal Service Order Codes (USOCs) 1FR, AFH, HFR, AFL, RUA.

2-Line CenturyLink Choice Home Plus Package must always include two flat residence lines. Both of the end-user lines must be established on the same account. All features associated with the package must be on the same telephone number as the package USOC (PGO2P).

Directory Assistance (DA) Call Allowance is a feature only available with CenturyLink Choice Home or CenturyLink Choice Home Plus.

Area Wide Plan is an optional calling plan available with CenturyLink Choice Home Plus. It is not included as one of the package features. This calling plan is available in designated areas in SD and WY border towns. For additional information and availability see the state specific Tariffs/Catalogs/Price Lists

Pricing

Rate Structure

CenturyLink Choice Home Plus Packages may have a recurring and a nonrecurring charge based on state specific Tariffs/Catalogs/Price Lists.

There is no charge to add or remove features on an existing package. There is no charge to add a package to an existing line. There are no nonrecurring charges to add ala-carte features if listed in the Feature Chart in the Ordering Section of this document. 2-Line CenturyLink Choice Home Plus package features must be on the same telephone number as the package USOC (PGO2P). Termination Liability Assessment (TLA) will be waived on other Plain Old Telephone Services (POTS) packages converting to CenturyLink Choice Packages.

Rates

Retail rates for these packages can be found in the state specific Tariffs/Catalogs/Price Lists.

Rates and/or discounts are available in Exhibit A or the specific rate sheet in your Interconnection or Resale Agreement.

Rates and/or discounts are available in Exhibit A or the specific rate sheet in your Interconnection or Resale Agreement.

Features added to the second line (the line not associated with the package USOC, PGO2P) will be billed at the monthly Tariffs/Catalogs/Price Lists rate, less any applicable Wholesale discount: see Tariffs/Catalogs/Price Lists.

Ordering

Ordering Rules

General pre-ordering activities are described in the Pre-Ordering Overview.

General ordering activities are described in the Ordering Overview.

Linebacker is an optional service with no additional charge and will automatically be added when ordering the CenturyLink Choice Plus Packages to avoid Trouble Isolation Charges (TIC).

Last Call Return and Three Way Calling USOCs will automatically be added with the packages unless there is a corresponding Pay Per Use (PPU) Blocking USOC on the same telephone number.

Directory Assistance Call Allowance is an optional service with no additional charge and will be added automatically when ordering the CenturyLink Choice Home Plus Packages to avoid billing on the first 6 calls.

2-Line Packages

When adding, changing, removing or converting a CenturyLink Choice Home Plus Package, you must provide the USOC PGO2N. PGO2N enables CenturyLink to correctly identify and bill the package elements on 2-Line CenturyLink Choice Home package and is associated with the second line.

Feature Activity (FA) Types

The valid Feature Activity Types are:
D = Disconnect
N = Add

NOTE: when changing from one feature to another, use N and D Feature Activity Types. Feature Codes (USOCs)

The following USOCs are required when ordering CenturyLink Choice Home Plus Package:

Packages USOC
Flat Residence Line 1FR/AFH/HFR/AFL/RUA
Choice Home Plus Package PGO1P
2-Line Choice Home Plus Package PGO2P
Second Line USOC (required when two lines are present) PGO2ON

The following Open Network Architecture (ONA) features are available upon request, at no additional charge if the end-user chooses a voice mail provider other than CenturyLink. These features allow the end-user functionality to their Voice Mail provider's mailbox:

Feature USOC
Call Forwarding Busy Line/Don't Answer Expanded (this feature is not available with Voice Messaging Service-Residence Only) FVJ
Call Forwarding Busy Line/Don't Answer Intraoffice (this feature is not available with Voice Messaging Service-Residence Only) EV2, EVK
Message Waiting Indication-Residence Only M1W, MWW
CenturyLink Easy Access SQAVX

Any or all of the following features can be selected in the CenturyLink Choice Home Package Plus price:

Feature Chart USOC
Anonymous Call Rejection
NOTE: This feature must be in addition to a Caller ID Feature.
AYK
Remote Access Forwarding (Call Following) AFM
Call Forwarding Variable ESM
Call Waiting ESX
Call Waiting ID N2W
Call Rejection NSY
Caller ID NNK
Custom Ringing Services
NOTE: Additional Custom Ringing numbers are not included in the package.
RGG1+
Directory Assistance Call Allowance
Includes the first 6 local or national calls. The six calls are in addition to the free call allowance in the states where that is available.
NOTE: This feature will automatically be added, if not selected.
D7V6X
Last Call Return
NOTE: This feature will automatically be added unless there is a corresponding Pay Per Use (PPU) Blocking USOC on the same telephone number.
NSQ
Linebacker wire maintenance
NOTE: This feature will automatically be added, if not selected.
OWMPA
Long Distance Alert
NOTE: Feature must be in addition to a Call Waiting Feature
LWE
CenturyLink Easy Access with CenturyLink Voice Messaging SQAV2
Security Screen
NOTE: This feature must be in addition to a Caller ID Feature.
RV1
Selective Call Forwarding NCE
Selective Call Waiting S7W
Selective Call Waiting ID S7Y
Three Way Calling
NOTE: This feature will automatically be added unless there is a corresponding Pay Per Use (PPU) Blocking USOC on the same telephone number.
ESC
Voice Messaging Service - Residence Only VMJXA, VMJXB

Examples of order entry:

Adding CenturyLink Choice Home for new end-user

This package is ordered by including:

Feature Activity Type N and line USOC (1FR, RUA, HFR, AFH or AFL).
Feature Activity Type N and USOC PGO1P.
Feature Activity Type N and applicable Feature USOCs; e.g., ESX, LWE, VMJXA
Feature Activity Type N and LineBacker USOC OWMPA

N 1FR

N PGO1P

N ESX

N LWE

N VMJXA

N OWMPA

Removing CenturyLink Choice Home Plus with Voice Messaging Service

This package is removed by including:

Feature Activity Type D and USOC PGO1P.
Feature Activity Type D and applicable Feature USOCs; e.g., ESX, LWE, VMJXA.
Feature Activity Type D and LineBacker USOC OWMPA

D PGO1P

D ESX

D LWE

D VMJXA

D OWMPA

Adding 2-Line CenturyLink Choice Home for new end-user

This feature is ordered by including:

Feature Activity Type N and USOC PGO2P.
Feature Activity Type N and USOC PGO2N on the second line in the package.
Feature Activity Type N and line USOCs (1FR, RUA, HFR, AFH or AFL)
Feature Activity Type N and applicable Feature USOCs; e.g., AYK, ESX, RV1, TW1
Feature Activity Type N and LineBacker USOC OWMPA
Line 1: TN NPA-nnn-nnnn

N 1FR

N PGO2P

N AYK

N ESX

N RV1

N OWMPA

Line 2: TN NPA-nnn-xxxx

N AFH

N PGO2N

Adding 2-Line CenturyLink Choice Home for existing end-user

This feature is ordered by including:

Feature Activity Type N and USOC PGO2P
Feature Activity Type N and USOC PGO2N on the second line in the package.
Feature Activity Type N and applicable Feature USOCs; e.g.,ESX, NNK,TW1
Feature Activity Type N and LineBacker USOC OWMPA
Line 1: TN NPA-nnn-nnnn

N PGO2P

N ESX

N NNK

N OWMPA

Line 2: TN NPA-nnn-xxxx

N PGO2N

Removing 2-Line CenturyLink Choice Home

This feature is removed by including:

Feature Activity Type D and USOC PGO2P
Feature Activity Type D and USOC PGO2N on the second line in the package.
Feature Activity Type D and applicable Feature USOCs; e.g., ESX, NNK, TW1
Feature Activity Type D and LineBacker USOC OWMPA
Line 1: TN NPA-nnn-nnnn

D PGO2P

D PGO2O

D ESX

D NNK

D OWMPA

Line 2: TN NPA-nnn-xxxx

D PGO2N

Last Update: June 18, 2011