Creating a strong password (also called a network security key) is an important step in securing your home network.
There are some scenarios where you can't change your WiFi password in My CenturyLink. Learn more about these special cases.
There are also times when the connection between our network and your modem temporarily won't allow you to edit your network. If this happens, you won't see the Edit Network option. You can try again later, or do it from your modem settings.
There are three ways you can change your WiFi password:
While you're securing your network, you may also want to customize your network name (SSID).
If you have one of our newer modems, the My CenturyLink app is the easiest way to change your WiFi password.
1. Go to the My Services screen from the menu at the bottom of the app, then scroll down the screen to find your list of WiFi networks. Tap on the network whose password you want to change.
2. From the WiFi Network details screen, tap the button to Edit network.
3. On the Edit WiFi Network screen, enter the new password, then tap "Save."
4. Reconnect devices using the new password.
1. Sign in to My CenturyLink and click on Services from the top menu. The Services page opens to the Internet and WiFi section.
2. Scroll down the page to find the section for WiFi Networks.
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3. Click on the link to edit WiFi info. This will open a box showing your current network and password. Simply enter a new password and click "save."
If you are prompted to choose 64 bits or 128 bits, follow these guidelines:
In all other cases, your custom password must contain:
Helpful hint: If you lose or forget your password, you can sign back in to the Wireless Security menu and choose "Use Default." This will revert the password to the original one printed on the modem sticker.
If one of the following situations is true for you, you will not be able to edit your WiFi network in the app or on the website.
If you have a Zyxel C3510XZ modem, you can change your WiFi password by following these instructions to change WiFi settings.
If you have fiber service and a SmartNID with Premium WiFi, you can follow these instructions to change your WiFi password.
If you provided your own modem or router for your CenturyLink service, please refer to the user guide for your particular equipment.
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