Wholesale: Operation Support Systems

System Description

The CenturyLink™ Maintenance Ticketing Gateway (MTG) application provides a common electronic gateway for wholesale CenturyLink™ customers to communicate with various CenturyLink business applications. This application is used primarily to mechanically process telephone circuit repair activities including repair ticket generation and MLT (Mechanized Loop Tests).

MTG serves as an electronic gateway to Work Force Administration/Control (WFA/C) and Loop Maintenance Operating System (LMOS) for Inter-Exchange Carriers and CLECs. The WFA/C system is used for Special Services (Design), and the LMOS system is used for Plain Old Telephone Service (POTS) (Non-Design).

Technical Documentation

Implementation Process

MTG Question Log

Last Update: October 1, 2014