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Inside Wire Protection (IWP) rate increase

The monthly rate for Inside Wire Protection will increase for consumers in 2023. Review the FAQs below to learn more.

Answers to commonly asked questions about the Consumer IWP fee increase

Why is my IWP monthly rate increasing?

At CenturyLink, our skilled technicians are committed to providing secure lines and repairs on inside telephone wires and jacks. As we continue to invest in our network, we must periodically make adjustments.

Will my IWP monthly rate increase if I currently receive a promotional discount?

No, your net IWP monthly rate will not adjust in this situation; however, it will change after your promotional period ends.

Will my IWP monthly rate increase if I have a current Price for Life offer?

Yes, because IWP is an additional service that is not included in Price for Life offers.

When will the new IWP monthly rate appear on my bill?

The new monthly rate will be effective June 2023 and will appear on your June bill.

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