There will be an increase to Inside Wire Protection subscriptions in 2021. Learn more about the increase.
Answers to common questions about the IWP fee increase
Why is my Inside Wire Protection (IWP) fee increasing?
At CenturyLink, our skilled technicians are committed to providing secure lines and repairs on inside telephone wires and jacks. As we continue to invest in our network, we must periodically make adjustments.
Will my IWP fee increase if I currently receive a promotional discount?
No, your net IWP fee will not adjust in this situation. It will change after your promotional period ends.
Will my IWP fee increase if I have a current Price for Life promotion?
Yes. This is because IWP is an additional service that is not included in Price for Life promotions.
When will the new IWP monthly recurring charge appear on my bill?
The new monthly rate will be effective February 2021 and appear on your February bill.
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