Welcome, DIRECTV® customers

Your favorite local channels, sports, news and more

With a CenturyLink Internet connection, you can get the most out of your DIRECTV service with features:


  • Manage options and take your TV with you with the DIRECTV app 

  • Watch shows and movies on more than 155 channels with DIRECTV On Demand

  • Get a free Genie HD DVR upgrade to record up to 5 shows at a time and store up to 200 hours of HD programming

  • Choose from multiple package options and levels in English or Spanish


DIRECTV® support and troubleshooting

DIRECTV handles the day-to-day management of your account, so for most topics, you'll need to work with them directly, but that doesn't mean we can't be helpful. 


Here are some DIRECTV links you should know:


If you're not finding what you need, search, ask or call for help:

  • Search the DIRECTV Support Center. You can find tips for troubleshooting equipment, understanding on-screen messages, setting up mobile devices and/or figuring out your programming package.

  • Call DIRECTV at 888-577-0836 if you're out of ideas and need immediate resolution to your situation. They'll help you troubleshoot the problem. If you prefer to email them or want to know their hours of operation, visit their contact page

DIRECTV® support center topics


Don't just kinda TV. DIRECTV.

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Need quick assistance?

The best way to connect with customer service is by text!

Text your question to 888-320-3452 on your mobile device* and get help with service requests like:


  • Upgrade or move your internet or phone service
  • Request a repair
  • Reschedule an appointment or locate your technician
  • And more!

*Msg. and data rates apply. Msg. frequency varies. Text HELP for help. Sign in to your account to update communication preferences or reply STOP to opt out. Automated Bot used to route requests. View Privacy Policy and Terms and Conditions.

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