Wholesale: Products & Services

CenturyLink Choice Business™ V4.0

History Log

NOTE: CenturyLink Choice Business™ Packages are grandparented effective April 11, 2005. This package is not available as a new service throughout CenturyLink’s 14-state local service territory. Contact your CenturyLink Sales Executive for additional information. A new CenturyLink Choice Business Package will be available on April 11, 2005.  Additional information can be found in Resale - Local Exchange Services – Business and Residence Plain Old Telephone Service (POTS)

Product Description

CenturyLink Choice Business is a package, which includes a flat rated business line, Universal Single Call Telecommunications Answering and Repair™ (UniStar™), which is a CenturyLink line maintenance plan, and a choice of 5 features. Additional "Add On" Features are available at a discounted rate, after the initial 5 feature selection has been made.

2-Line CenturyLink Choice Business package offers the same features but with an additional flat rated business line. The second line in the 2-Line package also includes a choice of hunting or a call forwarding feature. The 5 initial features must all be on one line, however, "Add On" features may be added to either line.

For a complete list of features see: CenturyLink Choice Business Features

Availability

CenturyLink Choice Business packages are available where facilities exist throughout CenturyLink QC except in Idaho-North (ID-N).

Refer to the state specific Tariffs/Catalogs/Price Lists.

Compatibility & Restrictions

For specific feature compatibility and restrictions, see the individual feature Product Catalogs (PCAT's).

CenturyLink Choice Business packages can not be provided on the same line with other packages.

CenturyLink Choice Business packages are compatible with business line Universal Service Order Codes (USOCs) 1FB, AFK, 1FA, AFV, HFB.

2-Line Choice Business packages must always include two flat business lines. Both of the end-user lines must be established on the same account.

Directory Assistance (DA) Call Allowance is a feature only available with CenturyLink Choice Home or Business Packages and is only available as one of the five initial feature choices.

Business Voice Messaging Service is not discounted on the second line in the 2-line package.

Pricing

Rate Structure

CenturyLink Choice Business packages may have a recurring and a nonrecurring charge based on state specific Tariffs/Catalogs/Price Lists.

There is no charge to add or remove features on an existing package. There is no charge to add a package and included features to an existing line. TLA is waived when an account is converted from another package to CenturyLink Choice.

Rates

CenturyLink Choice Business packages may have a recurring and nonrecurring charge based on state specific Tariffs/Catalogs/Price Lists.

Rates and/or discounts are available in Exhibit A or the specific rate sheet in your Interconnection or Resale Agreement.

Monthly rates for packages that exceed the 5 choices will be determined by the features chosen. The most expensive 5 features will be included in the package rate with no additional charge. For example, if 5 initial features are chosen and then several additional "Add On" features are chosen and Voice Mail and DA Call Allowance are two of the choices, the Voice Mail and the DA Call Allowance would automatically become part of the package since they are the most expensive features. Additional features (over the 5 included in the package) will be billed at $4.00 or the Tariffs/Catalogs/Price Lists rate, whichever is less expensive, minus applicable Wholesale discounts: see Tariffs/Catalogs/Price Lists.

Ordering

Ordering Rules

General pre-ordering activities are described in the Pre-Ordering Overview.

General ordering activities are described in the Ordering Overview.

2-Line Packages

When adding, changing, removing or converting a CenturyLink Choice Business package, you must provide the USOC PGO2L. PGO2L enables CenturyLink to correctly identify and bill the package elements on 2-Line CenturyLink Choice Business package and is associated with the second line. If you are converting an existing package to CenturyLink Choice Business, remove the second line USOC of PGO2N and replace it with PGO2L.

Feature Activity (FA) Types

The valid Feature Activity Types are:

  • D = Disconnect
  • N = Add

NOTE: When changing from one feature to another, use N and D Feature Activity Types.

Feature Codes (USOCs)

The following USOCs are required when ordering CenturyLink Choice Business package:

Packages USOC
Flat Business Line 1FB/AFK/1FA/AFV/HFB
Choice Business Package PGOBA
2-Line Choice Business Package PGOBD
Second Line USOC (required when two lines are present) PGO2L
UniSTAR USP1X, SEQ1X, UMP1X, UNN1X

The following features are available with the CenturyLink Choice Business package at no charge and are not considered to be one of the 5 selections:

Feature USOC
Call Forwarding Busy Line/Don't Answer Expanded FBJ, FBJHG, FDJ, FDJHG, FVJ, FVJHG
Message Waiting Indication - Business M1W, MV5, MWW
CenturyLink Easy Access SQAVX
CenturyLink Easy Access with CenturyLink Voice Messaging SQAV2
Anonymous Call Rejection AYK
Security Screen® RV1
Long Distance Alert LWE

Any 5 of the following features can be selected in the CenturyLink Choice Business package price. These features may also be chosen in addition to the 5 features included in the package price for an additional monthly rate.

Feature USOC
Call Forwarding Variable ESM
Call Transfer EO3
Call Waiting ESX
Call Waiting ID NWT
Caller ID NNK
Custom Ringing Services RGG++
Dial Lock OC4
Directory Assistance Call Allowance NOTE: This feature must be chosen as one of the initial 5 choices and can not be chosen as an additional feature D7V6X
Last Call Return NSQ
Remote Access Forwarding (Call Following) AFD
Selective Call Waiting S7W
Selective Call Waiting ID S7Y
Series Hunting HTG, HSO
Three Way Calling ESC
Business Voice Messaging Service MBB, MBBXA

Examples of order entry:

Adding CenturyLink Choice Business for new end-user

This package is ordered by including:

  • Feature Activity Type N and line USOC (1FB, AFK, 1FA, AFV, HFB)
  • Feature Activity Type N and USOC PGOBA
  • Feature Activity Type N and applicable Feature USOCs; e.g., ESX, LWE, MBBXA, FVJ, NNK, SQAV2, EO3, M1W
  • Feature Activity Type N and UniSTAR USOC USP1X
    N 1FB
    N PGOBA
    N ESX
    N LWE
    N MBBXA
    N FVJ
    N NNK
    N SQAV2
    N EO3
    N M1W
    N USP1X

Removing CenturyLink Choice Business with Voice Messaging Service

This package is removed by including:

  • Feature Activity Type D and USOC PGOBA
  • Feature Activity Type D and applicable Feature USOCs; e.g., ESX, LWE, MBBXA, FVJ, NNK, SQAV2, EO3, M1W
  • Feature Activity Type D and UniSTAR USOC USP1X
    D PGOBA
    D ESX
    D LWE
    D MBBXA
    D FVJ
    D NNK
    D SQAV2
    D EO3
    D M1W
    D USP1X

Adding 2-Line CenturyLink Choice Business for new end-user

This feature is ordered by including:

  • Feature Activity Type N and USOC PGOBD
  • Feature Activity Type N and USOC PGO2L on the second line in the package
  • Feature Activity Type N and line USOCs (1FB, AFK, 1FA, AFV, HFB)
  • Feature Activity Type N and applicable Feature USOCs; e.g., AYK, ESX, AFD, EO3, NNK, D7V6X, OC4
  • Feature Activity Type N and UniSTAR USOC USP1X
    Line 1: TN NPA-nnn-nnnn
    N 1FB
    N PGOBD
    N AYK
    N ESX
    N AFD
    N EO3
    N NNK
    N D7V6X
    N OC4
    N USP1X
    Line 2: TN NPA-nnn-xxxx
    N AFH
    N PGO2L

Adding 2-Line CenturyLink Choice Business for existing end-user

This feature is ordered by including:

  • Feature Activity Type N and USOC PGOBD
  • Feature Activity Type N and USOC PGO2L on the second line in the package
  • Feature Activity Type N and applicable Feature USOCs; e.g.ESX, AFD, EO3, OC4, D7V6X
  • Feature Activity Type N and UniSTAR USOC USP1X
    Line 1: TN NPA-nnn-nnnn
    N PGOBD
    N ESX
    N AFD
    N EO3
    N OC4
    N D7V6X
    N USP1X
    Line 2: TN NPA-nnn-xxxx
    N PGO2L
    N AYK
    N NNK

Removing 2-Line CenturyLink Choice Business

This feature is removed by including:

  • Feature Activity Type D and USOC PGOBD
  • Feature Activity Type D and USOC PGO2L on the second line in the package
  • Feature Activity Type D and applicable Feature USOCs; e.g., ESX, AFD, EO3, OC4, d7V6x
  • Feature Activity Type D and UniSTAR USOC USP1X
    Line 1: TN NPA-nnn-nnnn
    D PGOBD
    D ESX
    D AFD
    D EO3
    D OC4
    D D7V6X
    D USP1X
    Line 2: TN NPA-nnn-xxxx
    D PGO2L

Last Update: October 13, 2005