CenturyLink text support

CenturyLink offers support by text message. Send your question to our support team at 888-320-3452.


Learn more about this convenient option.

Text support FAQs

You can get help with billing questions, speed upgrades, moves, repairs, appointments, and more. 

Anything you would call us about can be done by text!

Your first message will be routed by a bot to the best agent to help with your question. Then you interact with a real person, at times that work for you. If the agent responds while you’re busy with something else, you can respond when you’re free and continue the conversation at your own pace.

You can send your text at any time. CenturyLink support hours are:

Monday-Friday, 7:00 AM-11:00 PM CT

Saturday and Sunday 8:00 AM-11:00 PM CT

You'll need to be sure you've allowed text messaging on your account notifications. Keep in mind that message and data rates may apply, according to your mobile carrier.


The best way to contact customer service is to text your question to 888-320-3452 on your mobile device* 

*Msg. and data rates apply. Msg. frequency varies. Text HELP for help. Sign in to account to update communication preferences or reply STOP to opt out. Automated Bot used to route requests. View Privacy Policy and Terms and Conditions.

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