Enhanced PC Services and Support

To get a enhanced PC Services like malware and virus removal, chat with customer service and ask to have your CenturyLink @Ease upgraded to the package that gives you the benefits you want.

Topic	Standard ^upgrade	Advanced ^upgrade	Ultra ^upgrade
PC Tuneup and Optimization	Find and resolve issues found on your PC. 1 Tune-up per year, up to FIVE Computers	Find and resolve issues found on your PC. 2 Tune-ups per year, up to FIVE Computers.	Find and resolve issues found on your PC. 3 Tune-ups per year, up to FIVE Computers.
Enhanced wireless support	Includes setting up a Nook, iPad, laptop, etc to an EXISTING wireless connection.	Includes setting up a Nook, iPad, laptop, etc to an EXISTING wireless connection.	Includes setting up a Nook, iPad, laptop, etc to an EXISTING wireless connection.
Enhanced Windows support		This includes updating drivers, security, windows components, display settings, system restores, user profiles and setting file permissions.	This includes updating drivers, security, windows components, display settings, system restores, user profiles and setting file permissions.
Enhanced software support		Support installing the CenturyLink provided anti-virus software and online backup software. This includes drivers, email support, browsers, Microsoft Office, online backup and anti-virus software maintenance and support.	Support installing the CenturyLink provided anti-virus software and online backup software. This includes drivers, email support, browsers, Microsoft Office, online backup and anti-virus software maintenance and support.
Peripheral support		Support connecting the following devices to your PC: printer, scanner, copier, gaming consoles, external drives, mouse, keyboard and monitor, webcams, and sound/speakers.	Support connecting the following devices to your PC: printer, scanner, copier, gaming consoles, external drives, mouse, keyboard and monitor, webcams, and sound/speakers.
Malware/Virus removal			Removal and cleaning of any malicious software (i.e. virus, spy-ware) running on the PC twice a year.
Home networking			One-time remote set up of the home network and ongoing support for this network.