How to set up your email on a Mac

CenturyLink email updates

We have recently updated our email system. If you have not yet signed in since the update, please note that you will be asked to provide your email and/or mobile phone number for easy password recovery. Just follow the steps to do this and then enjoy your new email experience.

IMPORTANT: If you are using a mail client, you will need to sign in to that application and check the server settings on your device to make sure they follow the information shown in the table. FAQs >

Incoming Server (choose POP or IMAP)	POP: pop.centurylink.net, Port: 995, Security: SSL IMAP: mail.centurylink.net, Port: 993, Security: SSL
Outgoing Server	SMTP: smtp.centurylink.net, Port: 587, Security: TLS if available

NOTE: Email setup can vary by operating system. The steps on this page are general. If you have trouble, refer to the instructions for your specific operating system.

To set-up your e-mail:
a. Select the "Mail" stamp icon. If the email setup wizard doesn't start...
b. Select "Mail"
c. Select "Add Account"

screenshot of email setup for Mac, showing mail settings

Select "Add Other Mail Account," then select "Continue."

screenshot of email setup for Mac, showing email account choices

Do the following:
a. Enter your "Full Name"
b. Enter your "Email Address"
c. Enter your "Password"
d. Select "Create"

screenshot of email setup for Mac, showing account creation

You have completed setup.

If you see a screen that says "Account must be manually configured," select "Next" and proceed to the next step.

screenshot of email setup for Mac, showing manual configuration

Do the following:
a. Select the POP tab
b. Enter pop.centurylink.net for the "Mail Server"
c. Enter your full email address for the "User Name"
d. Enter your password
e. Select "Next"

screenshot of email setup for Mac, showing incoming server settings

Enter 995 for the port and check "Use SSL," then select "Next."

screenshot of email setup for Mac, showing incoming port server settings

For the Outgoing Mail Server info, do the following:
a. Enter smtp.centurylink.net for the "SMTP Server"
b. Enter your full email address for the "User Name"
c. Enter your password
d. Select "Create"

screenshot of email setup for Mac, showing outgoing server settings

Enter 587 for the port and un-check "Use SSL," then select "Create" to finish setup.

screenshot of email setup for Mac, showing outgoing server port settings

CenturyLink.net

Visit your home page to check your email, browse news, check the weather and more.

Keep your CenturyLink email active

Like many free web-based email services, unused CenturyLink email accounts are deactivated after a certain amount of time. To keep your CenturyLink email active, be sure to log in at least once a year. Accounts with no activity for more than a year will be deactivated and all contents deleted.