How to set up your email on an iOS device

CenturyLink email updates

We have recently updated our email system. If you have not yet signed in since the update, please note that you will be asked to provide your email and/or mobile phone number for easy password recovery. Just follow the steps to do this and then enjoy your new email experience.

IMPORTANT: If you are using a mail client, you will need to sign in to that application and check the server settings on your device to make sure they follow the information shown in the table. FAQs >

Incoming Server (choose POP or IMAP)	POP: pop.centurylink.net, Port: 995, Security: SSL IMAP: mail.centurylink.net, Port: 993, Security: SSL
Outgoing Server	SMTP: smtp.centurylink.net, Port: 587, Security: TLS if available

NOTE: Email setup can vary by operating system. The steps on this page are general. If you have trouble, refer to the instructions for your specific operating system.

To set up a new email account, open your device Settings.

Select Mail.

Select Accounts.

Select Add Account.

screenshot iPhone Mail-Accounts-Add Account

Select Other.

Select Add Mail Account.

Enter the name, email address, password, and description for the new account, then select Next.

screenshot iPhone New Account credentials

If your email does not automatically configure, enter the IMAP info.

Incoming Mail Server:

Host Name:
mail.centurylink.net
Username:
your full email address

Outgoing Mail Server:

Host Name:
smtp.centurylink.net
Username:
your full email address

Select Save to complete setup.

Keep your CenturyLink email active

Like many free web-based email services, unused CenturyLink email accounts are deactivated after a certain amount of time. To keep your CenturyLink email active, be sure to log in at least once a year. Accounts with no activity for more than a year will be deactivated and all contents deleted.