Internet Speed Test


Before you begin the speed test...

  • Disconnect from VPN. The test will not work over a VPN connection.
  • For the most accurate test of your internet speed, connect directly to the modem with Ethernet and turn off other connected devices.
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Tips for testing your internet speed

To get a clear picture of your baseline internet speed (the network speed direct to your modem), follow these steps:
Turn off all other connected devices and applications
Connect directly to your modem
Run the speed test a few times
Frequently asked questions
How does the speed test work?
What is ping?

Speed test not what you expected?

If you aren’t satisfied with the internet speeds you’re getting, explore our help tips for troubleshooting your connection and optimizing your speed. Or, if you're getting the speed you're paying for but simply need more bandwidth, you can check to see if an upgrade is available at your address. 

There are many factors that can influence the results of an internet speed test. If the test didn’t give you the results you were hoping for, start by optimizing your setup and troubleshooting possible causes of slow performance. Then run the test again to see the improvement.

If you want to increase your plan speed, you can compare home internet speed tiers, as well as fiber internet, which provides unparalleled upload and download speeds for the most data-hungry users. You can also learn more about how to upgrade your current service. 

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