What internet speed do I need?

If you’re looking to change or upgrade your internet service, you may wonder how much internet speed you really need. There are a few variables to consider, primarily the size and online activities of your household. Let's start with understanding the basics of bandwidth and speed.

What is bandwidth?

Internet bandwidth refers to the total speed at which data can be delivered to your computer or other internet-connected device. Bandwidth is usually expressed in “Megabits per second” (Mbps). 


While bandwidth and speed aren't the same thing, they're closely related, which is why many people use the two terms interchangeably. The higher the bandwidth of service, the faster your connection speed will be on your devices (also measured in Mbps).


With high bandwidth, you can do things like download music faster, browse the internet more quickly, and stream video in HD. A low-bandwidth connection, on the other hand, will result in longer download and upload times, poor video quality, and buffering while streaming video or audio.

What speed is right for you?

So what speeds are right for you? This depends mainly on the size of your household and on how you use the internet. The official speed recommendations from the Federal Communications Commission (FCC) can give you a good starting point. The table shows download speeds for common online activites, from lowest to highest bandwidth.


To determine your total bandwidth needs, you have to consider how many of these activities may be happening at one time in your home.

Online activity Bandwidth needed for 1-2 users Bandwidth needed for 3-4 users
Streaming music 1 Mbps 2 Mbps
General web browsing, email, social media 1.5 Mbps 3 Mbps
HD personal video chat (Skype, FaceTime, Zoom, etc) 3 Mbps 6 Mbps
SD (Standard Definition) video streaming 4 Mbps 8 Mbps
Online gaming (multiplayer)  4 Mbps 8 Mbps
HD (High Definition) video streaming 5-8 Mbps 10-16 Mbps
HD video teleconference 6 Mbps 12 Mbps
Downloading large files 10 Mbps 20 Mbps
Ultra HD 4K video streaming 25 Mbps 45 Mbps
Remote work/learning 25 Mbps 45 Mbps

Note: Values shown are download bandwidth (check internet plan for upload bandwidth). Megabits per second (Mbps) is the standard measure of internet bandwidth and speed.

If you live alone or with one roommate or partner, a 10 Mbps connection would be enough to do many of the most common things.


But if you are part of a larger household with multiple users wanting to stream media, shop, do video schooling and work from home video conferencing all at the same time, then even a 20 Mbps connection may not be enough to handle all your needs. Depending on the service options where you live, you may wish to explore options to give you more speed.

High-speed internet or “broadband” is legally defined by the FCC as download/upload speed of 25 Mbps/3 Mbps or higher.


The FCC recommends internet speeds of 12-25 Mbps for families (download) with multiple internet users or for frequent or simultaneous online streaming. 

What is the difference between download and upload speed?

Before getting a new internet connection, it’s helpful to understand the difference between upload and download speed, and why it matters.

Downstream bandwidth (Download speed)

This refers to the volume of content or data your computer or device can download at a time. Higher download bandwidth means that you can watch high-quality video more seamlessly and download large files more quickly.


Typically, internet plans are given with the downstream bandwidth first and upstream bandwidth second. For example, a 100/10 Mbps connection would give you total download bandwidth of 100 Mbps and total upload bandwidth of 10 Mbps.

Upstream bandwidth (upload speed)

Upload speed refers to how quickly your computer or device can send data (upload) to another device on the internet. Posting a photo or video to Facebook, for example, will make use of your upload speed.


Usually, upload speeds are quite a bit slower than download speeds, because most users download much more data than they upload.

Check your current internet speed

Want to know your current internet speed? Run the internet speed test to find out download and upload speeds to a specific device. Plug straight into the modem with a wired connection to find out the base speed to your home, and run the test a few times for the most accurate result.

Need more speed?

Based on the information provided here, and on your current internet service plan, you may determine you simply don't have enough bandwidth to meet your needs. So what are your options to increase your speed?

Upgrade to a higher speed: If you’re a CenturyLink customer, the simplest way to see any upgrades we can offer is to log in to My CenturyLink on the web or through the app, and go to My Products. 

Add a second internet line: Another popular option is to add another internet line, which instantly doubles your current speed. The second line can be dedicated to remote working, gaming, streaming needs. This is a great option for homes that can't upgrade to a higher speed, but need more bandwidth for their online activities.

See what internet speeds are available in your area

Now that you know how much internet speed you need, you can explore some internet services in your area, and make sure that you get the connection that’s right for you and your family, based on your browsing habits and online activities. 

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