The modem you selected has been retired from the CenturyLink network. This device may work intermittently, but has been identified to cause potential service issues. This modem should be replaced as soon as possible.
If | Then |
You received your current modem from CenturyLink | Chat with tech support for a replacement modem |
You obtained your modem from another source |
Contact customer service to order a new modem |
If you originally acquired your modem from CenturyLink, check the list of supported modems provided by CenturyLink.
If you brought your own modem acquired from a source other than CenturyLink, you can learn more about third-party supported modems.