As CenturyLink and Qwest merge companies, we are working hard to combine our systems. By supplying your service address zip code we will be able to get you to the right location. Thank you for your patience during the merger process.
Log in with your account username and password so that we can show you the pricing options available to you. Don't have an account yet? Select
"Enroll Now" on the My CenturyLink Login page to create one now.
A username is required.
A password is required.
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By inputting your account information and clicking the "Show My Options" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products and services. You may deny us permission by proceeding no further and your denial will have no affect on your current services. Under federal law, it is your right and our duty to protect your account information.
How to pack and return a modem
Follow these steps to successfully return your modem and avoid unreturned equipment charges.
Pack the return box with the equipment and all power cables that were supplied by CenturyLink. This includes any cables, remote controls and wireless accessories.
Ensure that your package arrives safely and on time by following these United Parcel Service (UPS) packaging guidelines and procedures:
Use a rigid box with flaps intact.
Remove any labels, hazardous materials indicators, and other previous shipment markings on the box that are no longer applicable.