As modems get older, internet providers have to phase them out of use. A retired device may connect to the internet, but may not deliver optimized internet service and will be more likely to cause connection issues. We provide information on all our modems to help you continue to use and troubleshoot your device. However, a retired modem should be replaced as soon as you are able.
For now, you can still get support from CenturyLink if you own one of these modems, but they are being phased out, which means they'll be retired in the near future.
These older CenturyLink modem models are retired, which means you cannot get technical support from CenturyLink if you have an issue.