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Retired CenturyLink modems
Internet technology changes quickly. Modems are phased out as they become obsolete, and are replaced by newer equipment with the latest WiFi and security standards. A retired modem may still connect to the internet, but it won't deliver the best connection. If you have a retired modem, you can contact customer service to get a replacement. The agent will discuss your options and help you select a modem that works best with your internet technology and speed.
Modems with older WiFi technology
The modems shown below have 2.4 GHz wireless technology only. They do not support 5 GHz WiFi, which was introduced in 2013. This makes these modems difficult to use with most current devices and platforms. It also means the wireless security features are outdated, which can put your whole network at risk. Time for an upgrade! Contact us to replace your modem with a newer model.
C1000A info sheet (PDF)
C1000Z info sheet (PDF)
The Actiontec C1000A and Zyxel C1000Z gateway modems were tested and certified to run at these speeds* on the CenturyLink® High-Speed Internet network:
| Technology Type | Tested speed |
| ADSL | up to 7 Mbps |
| ADSL2+ | up to 20 Mbps |
| VDSL | up to 40 Mbps |
The Zyxel FR1000Z gateway modem was tested and certified to run at these speeds* on the CenturyLink® Fiber Internet network:
| Technology Type | Tested speed |
| Fiber | up to 500 Mbps |
The Technicolor C1100T and Zyxel C1100Z gateway modems are tested and certified to run at these speeds* on the CenturyLink® High-Speed Internet network:
| Technology Type | Tested speed |
| ADSL | up to 7 Mbps |
| ADSL2+ | up to 20 Mbps |
| VDSL | up to 100 Mbps |
| Fiber | up to 940 Mbps |
The Actiontec Q1000 and Zyxel Q1000Z gateway modems are tested and certified to run at these speeds* on the CenturyLink® High-Speed Internet network:
| Technology Type | Tested speed |
| ADSL | up to 7 Mbps |
| ADSL2+ | up to 20 Mbps |
| VDSL | up to 40 Mbps |
The Actiontec C1900A gateway modem is tested and certified to run at these speeds* on the CenturyLink® High-Speed Internet network:
| Technology Type | Tested speed |
| ADSL | up to 7 Mbps |
| ADSL2+ | up to 20 Mbps (40 Mbps pair bond) |
| VDSL | up to 40 (100 Mbps pair bond) |
| Fiber | up to 940 Mbps |
C2000A info sheet (PDF)
The Actiontec C2000A and Technicolor C2000T gateway modems are tested and certified to run at these speeds* on the CenturyLink® High-Speed Internet network:
| Technology Type | Tested speed |
| ADSL | up to 7 Mbps |
| ADSL2+ | up to 20 Mbps (40 Mbps pair bond) |
| VDSL | up to 40 (100 Mbps pair bond) |
| Fiber | up to 940 Mbps |
Works with these CenturyLink internet services:
- ADSL – up to 7 Mbps
- ADSL2 – up to 20 Mbps (40 Mbps pair-bonded)
- VDSL2 – up to 40 Mbps (100 Mbps pair-bonded)
- Fiber (GPON) - up to 940 Mbps
Works with these CenturyLink internet services:
- ADSL2 – up to 25 Mbps pair-bonded
- Fiber (GPON) - up to 100 Mbps
The Actiontec PK5000 gateway modem is tested and certified to run at these speeds* on the CenturyLink® High-Speed Internet network:
| Technology Type | Tested speed |
| ADSL | up to 7 Mbps |
| ADSL2+ | up to 20 Mbps |
The Actiontec PK5001A and Zyxel PK5001Z gateway modems are tested and certified to run at these speeds* on the CenturyLink® High-Speed Internet network:
| Technology Type | Tested speed |
| ADSL | up to 7 Mbps |
| ADSL2+ | up to 20 Mbps |
The Westell 7500 gateway modem is tested and certified to run at these speeds* on the CenturyLink® High-Speed Internet network:
| Technology Type | Tested speed |
| ADSL | up to 6 Mbps |
| ADSL2+ | up to 10 Mbps |
*Customer speed experiences will vary, particularly when accessing the internet wirelessly from different devices. Maximum download/upload speeds given are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access over a wired or wireless connection; see centurylink.com/internetpolicy for more information.
Order a new modem online*
Sign in to My CenturyLink, click on the Services tab in the top menu and look for a button to Upgrade Modem. If you don't see the button, you can call or chat and an agent will help you.
*Online modem ordering not available for all customers.
Modems being phased out soon
The modems below will also be retired soon. If you have one of these, it's a good idea to upgrade.
Retired modems
These older CenturyLink modems are fully retired, which means CenturyLink no longer provides technical support. Contact us for a replacement if you have one of these!
- AC1200
- M1000
- NBG-419N
- P870HN
- Q100
- Q2000
More CenturyLink modem information
Modem Recycling
Send in your old CenturyLink modem and we'll recycle it at no cost!
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