If your service has been turned off because you haven't paid your bill, you will need to pay the full amount due to have it turned back on. If you are unable to pay your bill in full, you can make payment arrangements.
The quickest and easiest ways to pay your bill are online or through our automated phone system. With both methods, here's what to expect:
Paying online using Quick Bill Pay is simple and only takes a few minutes. There's no need to create an account or log in with a password, and if you don't have your account number handy, you can use your billing phone number instead. At the end of the transaction, you will get a receipt that you can print or save for your records.
You can use either your account number or the phone number and zip code that are attached to your CenturyLink account. You will receive a confirmation number at the end of the transaction. If you do not get a confirmation number, your transaction is not complete, and you need to chat with us to ensure this is resolved.