As CenturyLink and Qwest merge companies, we are working hard to combine our systems. By supplying your service address zip code we will be able to get you to the right location. Thank you for your patience during the merger process.
Log in with your account username and password so that we can show you the pricing options available to you. Don't have an account yet? Select
"Enroll Now" on the My CenturyLink Login page to create one now.
A username is required.
A password is required.
We had an unexpected error, please try again.
By inputting your account information and clicking the "Show My Options" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products and services. You may deny us permission by proceeding no further and your denial will have no affect on your current services. Under federal law, it is your right and our duty to protect your account information.
If your service has been turned off because you haven't paid your bill, you will need to pay the full amount due to have it turned back on.
Quickest payment options
The quickest and easiest ways to pay your bill are online or through our automated phone system. With both methods, you can expect your service to be back on within 24 hours, in most cases. In addition:
You can reach us anytime, day or night
Your payment is processed quickly
A work order is created automatically
You don't have to talk with an agent
Note: You can also pay by mail or in person, but those methods won't get your service turned back on as fast as paying online or by phone.
Paying online is simple and only takes a few minutes. There's no need to set up an account, and if you don't have your account number with you, you can use your billing phone number instead. At the end of the transaction, you will get a receipt that you can print for your records.
Pay by phone
Don't have your account number handy? You can use the phone number and zip code that are attached to your CenturyLink account instead. You will receive a confirmation number at the end of the transaction. If you do not get a confirmation number, your transaction is not complete, and you need to chat with us to ensure this is resolved.
Note: It's free to use the automated system to pay with a bank (checking) account. There will be a small fee to have an agent process your payment or to pay online with a credit card.
Important note: If you've paid at a payment center or by mail, your service will be restored when your payment posts to your account. Payments made on the weekend, a holiday or after-hours may be delayed for up to 72 hours. Contact us and tell us if you've made a payment in one of these ways. If we hear from you, we can work to get your service turned on faster.
Was this article helpful?
Sorry we couldn't help you find what you were looking for!
We'd love to get your feedback on this article. Please tell us how we can make it better. If you need immediate help with a service or technical issue, please go to the contact us page.
Thanks for your feedback!
Quick Bill Pay
Make one-time bill payments the quick way with online Quick Bill Pay. No login required.