How to restart your CenturyLink service
If your service has been turned off because you haven't paid your bill, you will need to pay the full amount due to have it turned back on. If you are unable to pay your bill in full, you can make payment arrangements.
If your service has been turned off in error, please contact us right away.
Quick payment options
The quickest and easiest ways to pay your bill are online or through our automated phone system. With both methods, here's what to expect:
- Service will typically be back on within 24 hours
- You can make the payment anytime, day or night
- Once you pay, an order to restart service will be created automatically; you do not need to contact us
How to pay online
Paying online using Quick Bill Pay is simple and only takes a few minutes. There's no need to create an account or log in with a password, and if you don't have your account number handy, you can use your billing phone number instead. At the end of the transaction, you will get a receipt that you can print or save for your records.
Pay by phone
You can use either your account number or the phone number and zip code that are attached to your CenturyLink account. You will receive a confirmation number at the end of the transaction. If you do not get a confirmation number, your transaction is not complete, and you need to chat with us to ensure this is resolved.
