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Hurricanes Helene and Milton Updates

Two ways to connect your home

cell-enabled connection

Home broadband connection

 

If you have your home internet connection via CenturyLink, your Connected Voice adapter is connected to your internet service. 

 

 

Home broadband connection

 

If you have your home internet connection via CenturyLink, your Connected Voice adapter is connected to your internet service. 

 

 

Check Availability
cell-enabled connection

Cellular connection

 

For a standalone phone service, you can utilize our Air-Line cellular device to power your Connected Voice. Get the reliability of a home phone backed by the power of today’s tech—no internet needed.

 

Cellular connection

 

For a standalone phone service, you can utilize our Air-Line cellular device to power your Connected Voice. Get the reliability of a home phone backed by the power of today’s tech—no internet needed.

 

Learn More
cell-enabled connection

Landline connection

 

Stay connected to family and friends with reliable landline phone service from CenturyLink. Get unlimited nationwide calls. Select plans that include caller ID, voicemail, 3-way calling, and more. With a crystal-clear connection, landline phone helps you keep in touch.

Landline connection

 

Stay connected to family and friends with reliable landline phone service from CenturyLink. Get unlimited nationwide calls. Select plans that include caller ID, voicemail, 3-way calling, and more. With a crystal-clear connection, landline phone helps you keep in touch.

CTL Live chat
Connect your business
centurylink:regionalizer/regions/Q Only

Two ways to connect your home

cell-enabled connection

Home broadband connection

 

If you have your home internet connection via CenturyLink, your Connected Voice adapter is connected to your internet service. 

 

 

Home broadband connection

 

If you have your home internet connection via CenturyLink, your Connected Voice adapter is connected to your internet service. 

 

 

Check Availability
cell-enabled connection

Cellular connection

 

For a standalone phone service, you can utilize our Air-Line cellular device to power your Connected Voice. Get the reliability of a home phone backed by the power of today’s tech—no internet needed.

 

Cellular connection

 

For a standalone phone service, you can utilize our Air-Line cellular device to power your Connected Voice. Get the reliability of a home phone backed by the power of today’s tech—no internet needed.

 

Learn More
cell-enabled connection

Landline connection

 

Stay connected to family and friends with reliable landline phone service from CenturyLink. Get unlimited nationwide calls. Select plans that include caller ID, voicemail, 3-way calling, and more. With a crystal-clear connection, landline phone helps you keep in touch.

Landline connection

 

Stay connected to family and friends with reliable landline phone service from CenturyLink. Get unlimited nationwide calls. Select plans that include caller ID, voicemail, 3-way calling, and more. With a crystal-clear connection, landline phone helps you keep in touch.

CTL Live chat
Connect your business

We are monitoring the impacts of the hurricanes.

Hurricane Milton update

October 15, 2024

Technicians are working to assess and repair network damage in Florida. Generators are helping to keep services running in many locations where commercial power is impacted. Once power is restored, teams will look for any issues send out repair teams as needed once it is safe to do so.

Hurricane Helene status

Technicians continue to access the damage to our network infrastructure in Florida, Georgia, South Carolina, North Carolina, Tennessee, Kentucky, Indiana and Ohio due to Hurricane Helene. Power outages are impacting some services in these areas. We appreciate your patience as we work through this situation.

Lifeline for FEMA IHP

If you are enrolled in FEMA’s Individuals and Households Program (IHP) because of Hurricane Helene or Hurricane Milton, you may qualify for the Lifeline program.

Learn More
Apply for Lifeline

Get outage updates

Sign in to the My CenturyLink app to see outage notifications on your home screen.

 

We will email and text you with updates about your service, if you’ve opted in to receive them. Learn how to confirm or update your communication preferences in My CenturyLink.

 

Sign in to your online account to see outage notifications on your home page. As long as you have mobile data, you can access the website from your mobile phone without an internet connection.

Connect your iPhone to a satellite

With iPhone 14 or later (all models), you can connect your iPhone to a satellite to text and share your location — all while you're off the grid with no cellular and WiFi coverage.

How to connect iPhone to satellite

Contact us

If you would like to communicate with a CenturyLink representative to report an outage, the best way to reach us is through chat.

CTL Live chat

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