My CenturyLink App Support

Take a tour of the My CenturyLink app

The My CenturyLink app puts your network, privacy, and security in the palm of your hand so you can control it on the go.

Everything you need in an app

My CenturyLink app sign-in screen

Top features

  • Log in with fingerprint ID or face scan. 

  • Connect your new service quickly with modem installation.

  • Internet not working? Check for outages in your area and get a timeline for resolution.

  • Reboot your modem from wherever you are - no more fumbling for the reboot button!

  • Download a network QR code to give guests easy access to your WiFi.

  • Your network, your rules. View and manage devices on your network.

  • Manage your Secure WiFi* with enhanced features. Turn access on and off, create device groups and block certain web content.

The best way to contact customer service is to text your question to 888-320-3452 on your mobile device* 

*Msg. and data rates apply. Msg. frequency varies. Text HELP for help. Sign in to account to update communication preferences or reply STOP to opt out. Automated Bot used to route requests. View Privacy Policy and Terms and Conditions.

Secure WiFi available on certain leased CenturyLink modems.