If you don't hear a dial tone on any of your landline phones, and your phone service is down, the first step is to check for an outage.
There are two ways to check for an outage:
When you sign in to My CenturyLink on the web or in the app, you'll see an alert if you're impacted by an outage. You can sign up for notifications from there to get real-time outage status updates.
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