How to use your Digital Home Phone

This online user guide will walk you through the basics of your Digital Home Phone service.

Making a call from your Digital Home Phone service is the same as placing a call from a traditional phone line. Simply pick up your handset and dial the telephone number you want to call. Your call will now be connected.

Receiving a call to your Digital Home Phone service is the same as receiving a call from a traditional phone line. When a call comes in to your telephone number, all handsets that are connected through your Digital Home Phone Adapter will ring. Simply answer one of those ringing handsets, and your call will be connected.

There are two ways to access your voicemail:

  1. From Digital Home Phone only: Simply press *98 to get to your voicemail.

  2. From another phone: Call your Digital Home Phone number, and then press 7 when the greeting starts.

The following features are available with your Digital Home Phone service. 

Please note: Not all features are available in all areas.

Caller ID Block
Press
*31 to activate
Press #31 to deactivate

CallerID Block – per call
Press *67 plus the destination number to activate

Caller ID Un-block – per call 
Press *82 plus the destination number to activate

Anonymous Call Rejection 
Press
*77 to activate
Press *87 to deactivate

Dynamic Black List (add last caller to black list) 
Press *60 to activate
Press *80 to deactivate

Do Not Disturb
Press *96 to activate
Press *97 to deactivate
Press #96 for details

Call Forwarding All 
Press *72 plus the destination number to activate
Press *73 to deactivate
Press #72 for details

Call Forwarding All to Voicemail
Press *21 to activate 
Press *22 to deactivate 
Press #21 for details

Call Forwarding All & Voicemail Deactivation 
Press *83 to deactivate

Access Voicemail 
Press *98 to activate 

Your Digital Home Phone will not work - not even for 911 in the event of a power outage unless you you have a battery backup. Please see our page about battery back-ups for more details about this important component of digital service or contact us to order a battery backup unit.

Still have questions? Contact us. We're here to help! 

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