Digital Home Phone Support

close-up of person dialing a cordless phone

Digital Home Phone support topics

Prepaid Digital Home Phone and CenturyLink ON customers are moving to Connected Voice. See FAQs here.

How to download saved voicemail messages

If you have saved voicemail messages on your Digital Home Phone or VoIP service, you will need to download them before your service is moved to Connected Voice.


To save a message:

1. Access your voicemail

2. Open the saved message

3. Record the message to a personal recording device during playback


You will also need to set up your voicemail and record your greeting once the new service is installed.

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