As CenturyLink and Qwest merge companies, we are working hard to combine our systems. By supplying your service address zip code we will be able to get you to the right location. Thank you for your patience during the merger process.
Log in with your account username and password so that we can show you the pricing options available to you. Don't have an account yet? Select
"Enroll Now" on the My CenturyLink Login page to create one now.
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By inputting your account information and clicking the "Show My Options" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products and services. You may deny us permission by proceeding no further and your denial will have no affect on your current services. Under federal law, it is your right and our duty to protect your account information.
Service freeze for local or long distance service
You can prevent any company from changing your service provider to another provider with a service freeze on your CenturyLink local or long-distance services—at no charge.
A service freeze protects your service from getting "slammed," i.e. having one of your chosen phone service providers changed without your permission. Sometimes this service is known as a PIC freeze.
A freeze does not prohibit you from making changes to your services and your service providers at any time, but you must contact us directly with a verbal, written or electronically signed authorization. Once a freeze is effective, authorization given to others, even in writing or verified by a third party will not be enough to change the provider of that service.
For further assistance adding or removing a service freeze, contact us at 800-201-4099.
You can add or remove a service freeze on your CenturyLink® local or long-distance service by email, fax, or postal mail.