2021 High-Speed Internet rate increase

There will be an increase to High-Speed Internet subscribers in 2021. Learn more about the increase.

Answers to common questions about the High-Speed Internet increase

Why is my High-Speed Internet monthly recurring charge increasing?

At CenturyLink, we are committed to improving your entertainment and communication experience by delivering advanced technologies and solutions with honest and personal service. As we continue to invest in our network and improve our services, we must periodically make adjustments.

Will my High-Speed Internet monthly rate increase if I have a current promotional discount?

No, your High-Speed Internet monthly rate will not increase in this situation.

 

However, you will see a new charge of $2.50 per month on your bill. You will also see a corresponding discount of $2.50 per month to offset the increase for the duration of your promotion. This will result in no overall change to the monthly charge for your internet service. These new line items are due to system-related issues.

Will I see an increase in my High-Speed Internet charge if I have a current Price for Life promotion?

No, the High-Speed Internet charge for customers with the Price for Life promotion will not change.

When will the new High-Speed Internet charges appear on my bill?

The new monthly rate will be effective March 2021; therefore, you can expect to see the higher rate on your March or April bill.

Quick Bill Pay

Make one-time bill payments the quick way with online Quick Bill Pay. No login required.

Need to set up payment arrangements?

Was this page helpful?