Understanding how AutoPay works

AutoPay is a secure, easy and convenient way to pay your bill. You just tell us that you want to pay your bill automatically, and we debit an account of your choosing the amount you owe for your CenturyLink bill. You don't have to worry about misplacing a bill or missing a due date. Everything is taken care for you.

Top 5 advantages

Convenient

If you get busy with family responsibilities, your bill gets paid. If you're traveling on business, your bill gets paid. If you forget what day of the month it is, your bill gets paid. Plus, you can sign in any time and look at your new (or old) bills.

Secure

We use the latest encryption and security measures to ensure your online data is protected. (If you think about it, when you drop your payment in the mail, it passes through A LOT of strangers' hands -- creating numerous opportunities for identity theft.)

Economical

Not needing to mail a payment, write a check or visit a payment center saves on checks, stamps, envelopes and gas.

Easy

It's easy to sign up and get enrolled. (It's also easy to turn AutoPay off if you decide it's not for you.)

Free

We don't charge for this service. It's completely free.

How it works

There's no charge to use AutoPay, and it only takes a few minutes to enroll. 

You can use your checking account, savings account, debit card or credit card (e.g., VISA, MasterCard, Discover) to pay your bill. If you enter your payment information today and need to update it later, you can.

It takes 1 to 2 billing cycles for AutoPay to kick in. Keep paying your bill normally until you see a message indicating AutoPay is taking care of your payments automatically

With AutoPay, you'll continue to get paper bills, unless you tell us you don't want them.

Unfortunately, at this time, we are not able to change when your bill is due and/or when your automatic payment is withdrawn from your account.

If you're curious about the "fine print," you can review the AutoPay terms and conditions right now if you want.

Get started

It only takes a few minutes to get started with AutoPay. To enroll, you have 2 options: (1) sign up online or (2) submit a paper form. If you decide you no longer want to use AutoPay, you can cancel it at any time.