You can often improve your connection speed by checking your wiring, modem and devices on your home network. Going through each of the steps below can also help determine if there's an issue on your end (with your home equipment/setup) or on our end (with the CenturyLink network) that needs further attention.
We do all we can to make CenturyLink services perform as you expect, but occasional problems are unavoidable. Start with our Service Troubleshooter for a fast, convenient way to identify and fix common issues.
If your results aren't what you were expecting or you need more assistance, call or chat with our support team. We're here to help.