Thinking about canceling your service? Review a few good alternatives to canceling first. Many customers find that an account change or service fix is a better option than canceling.
If you need to cancel service, here's how. If you lease a modem from us, you'll need to return it within 30 days.
Are you here because your service has been disconnected? Learn how to get your service turned back on.
Some customers can cancel their service online. Sign in to My CenturyLink and scroll to the bottom of the home page. If you are eligible to cancel online, you'll see an option to do so, as shown in the screenshot.
If you don't see this option in My CenturyLink, it means you have an account type that can't be canceled online. Please contact us to cancel.
View all Account topics
Manage your account preferences and billing information online.
Was this page helpful?