AutoPay Terms and Conditions

When you sign up for Automatic Recurring Monthly Payments (AutoPay) with a checking account, savings account, credit card, debit card, or money market account (certain areas only), you agree to the following Terms and Conditions.

Terms and Conditions

With this agreement, you are electing to provide an electronic record of your authorization for automatic bill payment and consent to the receipt of confirmation of your authorization and any notices required for any payment in electronic form. You have the alternative option of enrolling in the AutoPay program by submitting a paper form to CenturyLink. Upon notice to CenturyLink, you may also withdraw your consent to the receipt of electronic confirmations and notifications related to this authorization. You may also withdraw your consent to any conditions of this authorization, which may result in termination or modification of the automatic payment agreement by CenturyLink.

Payment Amount
The amount deducted from your account will be the total due to CenturyLink.

Billing Cycle
Once you register for AutoPay, you will receive an e-mail to confirm your enrollment. Your first Automatic Recurring Payment will occur with the next bill after the confirmation e-mail is sent.

This agreement and your authorization for AutoPay shall remain in effect until revoked by the customer, by CenturyLink or by the financial institution owning the bank account provided by the customer. The customer must notify CenturyLink to discontinue the automatic payment plan allowing sufficient time for processing the cancellation request. Revocation may be done by calling Customer Care.

Stop Payment
The customer may stop payment of a charge by giving notice to Centurylink, at least 30 days in advance of the date Centurylink ordinarily submits the charges for payment.

Confirmation and Signature
By clicking Save below, you are signing this agreement, and agreeing to the terms, conditions and matters described above and on all AutoPay screens and authorizing CenturyLink AutoPay, unless and until revoked. Your signature confirms that we may communicate with you by e-mail, electronically (via messages on our Web site) and by telephone (you MUST give a telephone number). A telephone line, ordinary e-mail, a standard computer (or equipment with comparable abilities), and connection to the Internet or World Wide Web are the only hardware or software that we believe are needed to communicate in these ways. By clicking Save below, you evidence that you have access to and the ability to use those facilities. If material changes in our hardware or software make access or communication difficult, we will advise you.

The foregoing is intended to comply with Section 101(c) of the Electronic Signatures in Global and National Commerce Act. Click to read Section 101(c) in full.