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Copyright/DMCA Policy

Lumen Technologies, Inc. respects the intellectual property rights of others and is committed to complying with U.S. copyright laws, including the Digital Millennium Copyright Act of 1998 (“DMCA”).  The DMCA provides recourse for owners of copyrighted material who believe their rights under U.S. copyright law have been infringed on the Internet.  The following defines the Digital Millennium Copyright Act Policy (the “Policy”) of Lumen Technologies, Inc. (“Lumen”--collectively including parent companies, subsidiaries, and affiliates), relating to the use of Lumen’s network, websites, systems, facilities, and products and services.

This Policy applies to any services provided by Lumen’s subsidiary or affiliate operating companies, including services provided under the CenturyLink, Quantum Fiber, Qwest and Level 3 brands and any other services whose Acceptable Use Policies link to this page.

Lumen reserves the right to suspend or terminate, in appropriate circumstances, the service of users whose accounts are repeatedly implicated in allegations of copyright infringement.  If you believe that any activity on Lumen’s network violates your copyrights, please submit a notification pursuant to the DMCA by providing the following information:
 

  • Signature.  A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
  • Identification of Copyrighted Work(s).  Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
  • Identification of Infringing Material.  Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Lumen to locate the material;
  • Contact Information for Complaining Party.  Information reasonably sufficient to permit Lumen to contact the complaining party, such as address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted;
  • Good Faith Statement.  A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
  • Statement Under Perjury.  A statement that the information in the notification is accurate and, under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Please note that Lumen, through its subsidiary and affiliate operating companies, is a service provider of transitory digital network communications as contemplated by 17 U.S.C. § 512(a) of the DMCA.  It is therefore not obligated to respond to any demands regarding, and has no duty to block, remove, or disable access to, material that is transmitted over, routed over or via connections to Lumen’s network(s), by a user or at a user’s direction or initiation.  Given the large volume of such notifications it processes, Lumen does not respond to status inquiries made in connection with any individual notification or series of notifications.

You may send copyright notifications for Lumen’s services provided under the Level 3 brand by contacting the relevant Copyright Agent listed below:

LEVEL 3

David D. Wier
Level 3 Communications, LLC
1025 Eldorado Boulevard
Broomfield,  CO  80021
Phone:  720-888-1000
Email:  DMCA-Level3@Level3.com

You may send copyright notifications for Lumen’s services provided under the CenturyLink, Quantum Fiber, Qwest, the following brands:

Baton Rouge LA CLEC
Carolina Telephone and Telegraph Company, LLC (Central North Carolina)
Carolina Telephone and Telegraph Company, LLC (Eastern North Carolina)
Central Telephone Company, Inc. (Nevada)
Central Telephone Company, Inc. (North Carolina)
Central Telephone Company of Texas, Inc.
Central Telephone Company of Virginia, Inc.
CenturyLink Communications, LLC
CenturyTel Broadband Service, LLC
Coastal Long Distance
(The) El Paso County Telephone Company, Inc.
Embarq Florida, Inc.
Embarq Minnesota, Inc.
Embarq Missouri, Inc. (North Missouri)
Embarq Missouri, Inc. (South Missouri)
Gulf Long Distance
Madison River Long Distance
Mebtel Long Distance
Q Fiber, LLC
Qwest Corporation
United Telephone Company of Eastern Kansas, Inc.
United Telephone Company of Indiana
United Telephone Company of Kansas, Inc.
United Telephone Company of New Jersey, Inc.
United Telephone Company of Ohio, Inc.
(The) United Telephone Company of Pennsylvania, LLC
United Telephone Company of South Carolina
United Telephone Company of Southcentral Kansas, Inc.
United Telephone Company of Southeast Kansas
United Telephone Company of Texas, Inc.
United Telephone Company of the Northwest, Inc. (Oregon)
United Telephone Company of the Northwest, Inc. (Washington)
United Telephone Company of the West, Inc. (Nebraska)
United Telephone Company of the West, Inc. (Wyoming)
United Telephone Southeast, LLC (Tennessee)
United Telephone Southeast, LLC (Virginia)

and any other Lumen brands not specifically identified on this page, by contacting the relevant Copyright Agent listed below:

Copyright Agent
CenturyLink Communications LLC
1025 Eldorado Boulevard
Broomfield,  CO  80021
Phone: 8339801527
Email: dmca@centurylink.com

Counter Notification To Claimed Copyright Infringement

If a copyright infringement notice has been wrongly filed against you as a result of mistake or a misidentification of the material, you may file a counter notification with the relevant Copyright Agent listed above.  The counter notification must provide the following information:
 

  1.  Physical or electronic signature of the subscriber;
  2.  Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled;
  3.  A statement under penalty of perjury that the subscriber has a good faith belief that the material was removed or disabled as a result of mistake or misidentification;
  4.  The subscriber’s name, address, telephone number and email address, and a statement that the subscriber consents to the jurisdiction of the Federal District Court for the judicial district in which the address is located, or if the subscriber’s address is outside of the United States, for any judicial district in which the service provider may be found, and that the subscriber will accept service of process from the person who provided notification or an agent of such person.

There are substantial penalties for sending false notices.

NOTE: The Copyright Agent(s) should only be contacted with respect to copyright-infringement matters.  The Copyright Agent(s) will not respond to general inquiries.

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