Residential customers who are on our internal, CenturyLink Do Not Call list will remain there for five years unless the laws and regulations in your area require a longer period.
Effective December 1, 2015: Business customers who are on our internal, CenturyLink Do Not Call list will remain there for one year unless the laws and regulations in your area require a longer period.
There are a few more things to be aware of:
- The Do Not Call request must be made by a person responsible for the telephone account.
- CenturyLink will need a list of all of the telephone numbers that are to be restricted.
- If your telephone number ever changes, you must give us your new information for your Do Not Call status to remain in effect.
- Please allow thirty days for your information to be removed from all CenturyLink marketing lists and systems.
Being on the internal, CenturyLink Do Not Call list means you won’t receive marketing calls from anyone representing CenturyLink. We may contact you, however, for non-marketing or non-solicitation purposes, which could include surveys or billing and other service-related matters.
Please feel free to contact CenturyLink if you have additional questions. Or, for additional information on how CenturyLink protects your privacy, please see our Privacy Notice.