Message Icon
Attention! Your browser settings show that JavaScript is disabled. As a result, your experience throughout including the use of drop-down menus, buttons and links will be limited. We recommend that you turn on Javascript and then refresh this page. How do I turn on Javascript?
Image Loader

Unresolved Issue - E-mail Us!

The information you share with us today will go to an expert who can answer your question or help you with your issue. We'll also make sure your local CenturyLink President is informed about your experience with us.

Required fields are marked with an asterisk (*)

What type of support do you need?* (Check all that apply from one of the two sets of options below).


Service not working:

How can we help you?*
* *
We ask for your phone or account number, so we can assist you. Your account number is displayed on the top row of the first page of your CenturyLink bill.
What's this?

Though not required, the following information is essential if you have account-specific questions. If this information is needed to assist you and not provided, resolution may be further delayed as we will have to contact you to obtain it.

3 Digit Customer Code shown after the phone number on your bill.

Please click on the "Submit" button only once. Depending on your internet connection it may take up to 40 seconds for your request to be submitted.