Chat with us

We're here to help



Connect with us online.

 

Work with an online specialist for ordering,
customer service, payment assistance, or repair.

Social Media

Facebook Messenger

Twitter

Close

Business Hours

 

Monday - Friday, 7 am - Midnight CT

 

Weekends, 8 am - 8 pm CT

Check for outages and troubleshoot problems with your home phone or internet service.

centurylink:regionalizer/regions/Q Only

Need more support?


Order New Services

866-963-6665

Monday - Friday 8 am - 6 pm local time

 

Customers using a TTY device may contact the
phone number on this page for assistance.


Existing Customer Account and Tech Support

 

Para Asistencia en Español. opcion 9

Close

Account and Tech Support

 

800-244-1111

Monday - Friday 8 am - 6 pm Local time

 

Customers using a TTY device may contact the phone number on this page for assistance. 


PrePaid Support

 

(account number begins with PPB)

 

Close

PrePaid Support

Need to pay right away?

Online payments are available 24 x 7

Moving to a new place?

Let us ensure your service is ready!

centurylink:regionalizer/regions/CTL Only

Need more support?


Order New Services

877-862-9343

Monday - Friday 8 am - 6 pm local time

 

Customers using a TTY device may contact the
phone number on this page for assistance.


Existing Customer Account and Tech Support

 

Para Asistencia en Español. opcion 9

Close

Account and Tech Support

 

800-244-1111

Monday - Friday 8 am - 6 pm Local time

 

Customers using a TTY device may contact the phone number on this page for assistance. 


PrePaid Support

 

(account number begins with PPB)

 

Close

PrePaid Support

Need to pay right away?

Online payments are available 24 x 7

Moving to a new place?

Let us ensure your service is ready!


More Ways to Get in Touch

Business Customer Support

 

Small Business

Enterprise

CenturyLink® ON

 

For customers who ordered via the instant activation portal

Help with an unresolved issue

 

Our goal is to provide you with excellent customer service. If you feel your issue was not satisfactorily resolved,
please click here.

 

Give Kudos

 

If your customer service experience was exceptional, please click here to submit a recognition note.