We no longer support this browser. For an optimal experience, we recommend updating your browser.

Close
Set location by ZIP Code

Look up a ZIP code (USPS)

Enter a valid 5‐digit ZIP code

Need Help?

You've come to the right place.

Quick Self-Help Tools

Check for outages

Enter your address and select from the drop-down below to check for area outages.

Please be patient as it can take several seconds to search.

CHAT NOW with our team

 

Chat is available 7 days a week.
Work with our online specialists to order new or upgrade existing services,
ask billing questions, and for technical support.

Visit our social media help communities

Business Hours
Close

Business Hours

 

Monday - Friday, 7 am - Midnight CT

 

Weekends, 8 am - 8 pm CT

Looking for CenturyLink Small Business?

 

Hop on a quick chat, or ask to be connected with a live agent.

Contact Small Business
centurylink:regionalizer/regions/Q Only


Existing Customer Account and Tech Support

 

Para Asistencia en Español,
opcion 9

See contact info
Close

Account and Tech Support

 

800-244-1111

Monday - Friday 8 am - 6 pm Local time

 

Customers using a TTY device may contact the phone number on this page for assistance. 


Order New Services

866-963-6665

M-F, 8am - 6pm local time

 

Customers using a TTY device may contact the phone number on this page for assistance.

centurylink:regionalizer/regions/CTL Only


Existing Customer Account and Tech Support

 

Para Asistencia en Español,
opcion 9

          See Contact Info
Close

Account and Tech Support

 

800-201-4099

Repair 24x7, HSI 8 am - 6 pm Local time

 

Customers using a TTY device may contact the phone number on this page for assistance. 

 

Order New Services

877-862-9343

M-F, 8am - 6pm local time

 

Customers using a TTY device may contact the phone number on this page for assistance.

centurylink:regionalizer/regions/OOR Only


Existing Customer Account and Tech Support

 

Para Asistencia en Español,
opcion 9

See contact info
Close

Account and Tech Support

 

800-244-1111

Monday - Friday 8 am - 6 pm Local time

 

Customers using a TTY device may contact the phone number on this page for assistance. 


Order New Services

866-963-6665

M-F, 8am - 6pm local time

 

Customers using a TTY device may contact the phone number on this page for assistance.

More Ways to Get in Touch

Business Customer Support

 

Small Business

Enterprise

CenturyLink® ON™

 

For customers who ordered via the instant activation portal. 

Help with an unresolved issue

 

Our goal is to provide you with excellent customer service. If you feel your issue was not satisfactorily resolved, please click here.

 

Give Kudos

 

If your customer service experience was exceptional, please submit a recognition note.