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  • And more!

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CHAT NOW with our team

 

Chat is available 7 days a week.
Work with our online specialists to order new or upgrade existing services,
ask billing questions, and for technical support.



centurylink:regionalizer/regions/Q Only


Existing Customer Account and Tech Support

 

Para Asistencia en Español,
opcion 9

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Account and Tech Support

 

800-244-1111

Monday - Friday 8 am - 6 pm Local time

 

Customers using a TTY device may contact the phone number on this page for assistance. 


Order New Services

866-963-6665

M-F, 8am - 6pm local time

 

Customers using a TTY device may contact the phone number on this page for assistance.

centurylink:regionalizer/regions/CTL Only


Existing Customer Account and Tech Support

 

Para Asistencia en Español,
opcion 9

Close

Account and Tech Support

 

800-201-4099

Repair 24x7, HSI 8 am - 6 pm Local time

 

Customers using a TTY device may contact the phone number on this page for assistance. 

 

Order New Services

877-862-9343

M-F, 8am - 6pm local time

 

Customers using a TTY device may contact the phone number on this page for assistance.

centurylink:regionalizer/regions/OOR Only


Existing Customer Account and Tech Support

 

Para Asistencia en Español,
opcion 9

Close

Account and Tech Support

 

800-244-1111

Monday - Friday 8 am - 6 pm Local time

 

Customers using a TTY device may contact the phone number on this page for assistance. 


Order New Services

866-963-6665

M-F, 8am - 6pm local time

 

Customers using a TTY device may contact the phone number on this page for assistance.



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Business Hours

 

Monday - Friday, 7 am - Midnight CT

 

Weekends, 8 am - 8 pm CT


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